FREELANCE29 days ago

Retail Shopping Centre Manager

Confidential
Johannesburg, Gauteng (South Africa)
Salary: R45 000

Job Description

Retail Shopping Centre Manager required in Johannesburg

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Retail Shopping Centre Manager required in Johannesburg.

The Retail Shopping Centre Manager is responsible for the full management of the shopping centre, ensuring optimal operational performance, tenant satisfaction, and financial stability.

The role focuses on maximising the centre’s income through effective leasing strategies, strong tenant relationships, and efficient management of operations, facilities, and service providers. The incumbent will ensure that all building functions, including maintenance, administration, and tenant installations, are executed in line with company standards while maintaining a high-quality retail environment.

Salary: R45 000 – R50 000 per month.

Duties and Responsibilities:

People Management

Lead and develop on-site teams and service providers.

Manage staff training, development, and performance.

Drive and embed company culture and values.

Ensure effective supervision of personnel and contractors.

Marketing of Space & Renewals

Optimise tenant mix and leasing performance.

Manage vacancy schedules and develop marketing plans accordingly.

Conduct lease negotiations within approval frameworks and mandates.

Prepare motivations for lease approvals.

Liaise with brokers and stakeholders to secure sustainable income streams.

Ensure optimal tenant mix aligned with the building’s profile and strategy.

Manage tenant retention and replacements effectively.

Ensure accurate and timely contract administration.

Oversee tenant installations to ensure compliance with specifications and timelines.

Property Management

Ensure effective day-to-day building operations.

Prepare management packs in conjunction with the Finance team.

Coordinate and attend management meetings.

Oversee building administration, inspections, and general operations.

Manage service providers and ensure SLA compliance.

Ensure facilities maintenance and operational standards are upheld.

Budgeting & Expense Control

Maintain financial performance and cost efficiency.

Provide input into income and expense budgets based on market knowledge.

Manage and monitor income and expenditure against budgets.

Track actual income versus budget and implement corrective actions where required.

Monitor outstanding rent roll and ensure timeous follow-ups.

Support legal processes related to arrears where necessary.

Assist in developing and implementing vacancy strategies with the Regional Manager.

Validate transactions for commission claims.

Role Requirements:

Minimum 3 – 5 years’ experience in the property / centre management industry.

Proven experience managing retail shopping centres, including operations, leasing, and tenant relations.

Technical Competencies:

Proficiency in MS Office (Excel, Word, PowerPoint).

Experience with property management systems such as SAP or MDA.

Knowledge of lease agreements and contract management.

Understanding of budgeting, cost control, and financial reporting.

Knowledge of statutory requirements, including the Occupational Health and Safety Act.

Behavioural Competencies:

Strong communication skills (verbal and written).

Good interpersonal and relationship-building ability.

Strong organisational and administrative skills.

Attention to detail and accuracy.

Ability to manage multiple priorities and meet deadlines.

Additional Requirements:

Valid Fidelity Fund Certificate (FFC) and compliance with PPRA requirements.

Strong numeracy skills.

Job Overview

Application Deadline: 27 May 2026

Job Location: Johannesburg, Gauteng

Job Title: Retail Shopping Centre Manager

Salary Offer:

R45,000 - R50,000

Education Level: Certificate

Job Level: Management

Minimum Experience: 5- 7 Years

. All Rights Reserved.

Job Details

  • Country : South Africa

  • City : Johannesburg, Gauteng

  • Contract Type : Freelance

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Expert Application Advice

Technical proficiency — Confidential expects hands-on mastery of SAP, Excel. Don't just list them: describe a concrete project where you used them and the outcome delivered.

Positioning — Your cover letter must answer one question: why YOU for THIS specific role right NOW? Avoid generic templates — one sentence on what you specifically bring beats three generic paragraphs.

Sales KPIs — Revenue generated, portfolio growth, quota attainment (%): these 3 metrics are mandatory in senior interviews. Also prepare your 100-day plan — sales directors who arrive with a plan are consistently perceived as more credible.

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