IT Support & E-commerce Operations Officer at Buckler Ordnance Systems Limited

Buckler Ordnance Systems Limited is a Nigerian defense solutions provider with strong expertise in manufacturing civilian armored vehicles, design, and prototyping of military vehicles and ordnance equipment. Read more about this company IT Support & E-commerce Operations Officer Job Type Full Time Qualification BA/BSc/HND Experience 2 - 4 years Location Lagos City Lekki Job Field ICT / Computer   Job Purpose The IT Support & E-commerce Operations Officer will work closely with the Line Manager to ensure the efficient operation of Buckler Systems\' IT infrastructure and e-commerce activities. This role is pivotal in optimizing our online presence while maintaining the performance of our digital platforms, contributing directly to the achievement of the company’s goals. Key Responsibilities IT Support: Manage and implement website upgrades, troubleshoot performance issues, and develop strategies to boost web traffic and user engagement. Install and configure computer hardware, operating systems, and software applications, providing hands-on technical support to staff as needed. Diagnose and resolve hardware, software, and network issues to ensure minimal disruptions to business operations. Set up new user accounts and handle password-related queries to facilitate smooth onboarding for new employees. Coordinate system security measures and respond swiftly to any security breaches or vulnerabilities. Graphics Design: Design and create visual content such as event flyers, recruitment materials, and promotional posters for various company initiatives. Develop illustrations, logos, and graphic elements that align with Buckler Systems\' brand identity and communication standards. Ensure all graphic content is visually appealing and maintains consistency with the company’s branding guidelines. E-commerce Operations: Monitor website traffic, customer interactions, and feedback to assess and improve the user experience on our e-commerce platforms. Analyze sales data and customer reviews to forecast sales trends and adjust inventory and marketing strategies accordingly. Collaborate with product management, sales, and content teams to keep the e-commerce platform updated with accurate and engaging content. Implement SEO best practices to optimize product listings, pricing, and promotions to enhance the platform’s visibility and performance. Lead efforts to drive sales growth and increase market reach through targeted e-commerce strategies and promotional campaigns. Provide regular updates to the management team, including performance reports and analysis of digital marketing activities. Additional Responsibilities: Ensure that IT systems and networks are maintained and updated regularly to enhance efficiency. Innovate and introduce new technologies to streamline operations and improve overall work processes. Support other tasks and projects as required by the team or management. Experience & Qualifications B.Sc Degree / HND qualification in Computer Science or a related field. Minimum of 2 years of experience in related field. Strong digital marketing skills with experience in creating and executing marketing campaigns. Proficiency in content creation, graphic design, and social media tools. Solid communication skills and the ability to convey technical concepts in a clear and concise manner. Experience with SEO techniques and familiarity with e-commerce best practices. Core Capabilities: Strong analytical and problem-solving skills. Excellent time management and the ability to meet deadlines in a fast-paced environment. Creativity in design and content development. Ability to work collaboratively with cross-functional teams. Flexibility and adaptability in handling diverse tasks and challenges. Check how your CV aligns with this job Method of Application Interested and qualified candidates should forward their CV to: [Click the Apply button below to see the contact details] using the position as subject of email. Build your CV for free. Download in different templates.

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