Knowledge Management Officer Details

Knowledge Management Officer | UNV - United Nations Volunteers

Knowledge Management Officer

UNV - United Nations Volunteers Remote | syrian arab republic National

Application deadline: March 23, 2026

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Summary by Impactpool

The Knowledge Management Officer will support UNICEF Syria’s Adolescent Development and Participation programme by generating evidence, documenting practices, and facilitating learning. This role involves conducting field visits, interviews, and focus group discussions to gather insights and prepare reports. The officer will also develop knowledge products, coordinate with various teams, and maintain data hygiene in knowledge management systems. Compliance with data protection and branding standards is essential in this position.

Candidate Requirements:

Experience in evidence generation and field documentation

Strong reporting and results monitoring skills

Proficiency in creating presentations and knowledge products

Ability to coordinate with multiple teams

Knowledge of data management systems and protocols

Understanding of compliance and safeguarding standards

Details

Mission and objectives

With the strong presence on the ground and partnerships with local communities and organizations across multiple sectors, UNICEF aims to reach more children and families. Upholding the humanitarian principles, UNICEF supports integrated, multi-sectoral programming and continues to improve sustained, equitable and safe access to critical basic services in areas where the needs are the highest. UNICEF, in coordination with partners, aims to ensure accountability to affected populations with integration of gender, child safeguarding as well as prevention from e into its programmes. UNICEF aims to reach children no matter where they are or live.

Context

This UNV assignment is part of UNICEF Syria’s Adolescent Development and Participation (ADAP) programme, a flagship initiative supporting adolescents and young people to engage meaningfully in Syria’s recovery. The assignment will be hosted within the ADAP Section, which operates as a system strengthening platform connecting skills development, civic engagement, and learning to earning pathways. ADAP is structured around three core pillars: (1) System Building and Institutional Strengthening, including national TVET reform and support to the development of Syria’s first National Youth Strategy; (2) Service Delivery, providing life skills, vocational and digital skills, psychosocial support, and safe spaces for the most vulnerable adolescents; and (3) Evidence Generation and Advocacy, ensuring youth voices and data inform national policies and programming. Through these pillars, ADAP works closely with government ministries, civil society, the private sector, and UN partners to expand opportunities for young people and strengthen inclusive, resilient systems across Syria

In addition to duty station specific vaccine requirements, appointments are subject to confirmation of fully vaccinated status against SARS-CoV-2 (Covid-19) with a World Health Organization (WHO)-endorsed vaccine, which must be met prior to taking up the appointment. It does not apply to UN Volunteers who will work remotely and are not expected to work on or visit UNICEF premises, programme delivery locations or directly interact with communities UNICEF works with, nor to travel to perform functions for UNICEF for the duration of their contracts.

UNICEF offers reasonable accommodation for UN Volunteers with disabilities. This may include, for example, accessible software, travel assistance for missions or personal attendants. We encourage you to disclose your disability during your application in case you need reasonable accommodation during the recruitment process and afterwards in your assignment.

Task description

Within the delegated authority and under the supervision of the Chief of Youth and Adolescents Development or his designated mandated representative(s), the UNV Knowledge Management will:

1. Evidence generation, field documentation & learning

• Conduct regular field visits to programme sites to document practices, case studies, and lessons learned, including photos, transcripts, and consented quotes from adolescents, beneficiaries, and partners.

• Plan and conduct semi structured interviews and focus group discussions (adolescents, caregivers, implementing partners, private sector, and government counterparts); ensure accurate note taking, transcription, and secure data storage.

• Prepare practice notes, success stories, and case studies that clearly capture, approaches, results, and next steps (with gender, disability lenses).

2. Reporting & results monitoring support

• Collate inputs from field officers and partners to draft monthly situation notes, activity updates, and quarterly results summaries aligned to agreed indicators and templates.

• Support the compilation of donor reports and briefing notes, ensuring accuracy and on time submission.

3. Knowledge products & presentations

• Develop clear, visually compelling slide decks (PowerPoint) for briefings, workshops, and donor meetings—integrating charts, maps, timelines, and photo evidence.

• Produce knowledge briefs, FAQs, and one pagers (Learning to Earning, non formal TVET, Cash for Work, etc.) tailored to different audiences (government, private sector, UN, donors).

4. Information requests & coordination

• Coordinate with programme, M&E, communications, and partnerships teams to synchronize key messages and statistics across products.

• Keep an events/calendar tracker (missions, reviews, donor visits) to anticipate information needs and prepare materials in advance.

5. KM systems, repositories & data hygiene

• Curate and maintain shared repositories (SharePoint/Teams/OneDrive or similar) with clear foldering, naming conventions, and metadata for easy retrieval.

• Maintain a tagged library of photos, quotes, maps, and templates; ensure consent forms and attribution are properly stored.

6. Compliance, branding & safeguarding of information

• Apply branding and visibility standards across documents and slides; ensure accessible formats as needed.

• Respect data protection and safeguarding protocols (consent, anonymization, secure storage) for all field evidence and beneficiary information.

• Track and cite sources for statistics and visuals; maintain a references log to support auditability.

At Impactpool we do our best to provide you the most accurate info, but closing dates may be wrong on our site. Please check on the recruiting organization's page for the exact info. Candidates are responsible for complying with deadlines and are encouraged to submit applications well ahead.

Before applying, please make sure that you have read the requirements for the position and that you qualify. Applications from non-qualifying applicants will most likely be discarded by the recruiting manager.

Summary by Impactpool

The Knowledge Management Officer will support UNICEF Syria’s Adolescent Development and Participation programme by generating evidence, documenting practices, and facilitating learning. This role involves conducting field visits, interviews, and focus group discussions to gather insights and prepare reports. The officer will also develop knowledge products, coordinate with various teams, and maintain data hygiene in knowledge management systems. Compliance with data protection and branding standards is essential in this position.

Candidate Requirements:

Experience in evidence generation and field documentation

Strong reporting and results monitoring skills

Proficiency in creating presentations and knowledge products

Ability to coordinate with multiple teams

Knowledge of data management systems and protocols

Understanding of compliance and safeguarding standards

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