Senior Operations Manager - Accra

Job Ad & Profile Description Position : Senior Operations Manager - Accra We are looking for a Senior Operations Manager. The Senior Operations Manager is responsible for overseeing, optimizing, and leading the organization’s operational functions to ensure efficiency, quality, and profitability. This role provides strategic direction, manages cross-functional teams, and drives continuous improvement initiatives aligned with organizational goals. Key Responsibilities Develop and implement operational strategies to improve productivity, efficiency, and cost control Oversee day-to-day operations across departments to ensure smooth and effective business performance Establish and monitor operational KPIs, performance metrics, and service standards Lead, mentor, and manage operations teams, fostering a high-performance culture Ensure compliance with company policies, industry regulations, and health and safety standards Identify process improvement opportunities and lead continuous improvement initiatives Collaborate with senior leadership to align operations with business strategy and growth objectives Manage budgets, forecasts, and resource allocation to support operational excellence Oversee vendor, supplier, and stakeholder relationships to ensure service quality and value Prepare and present operational reports and insights to executive management Required profile for job ad : Senior Operations Manager - Accra Qualifications and Experience Bachelor’s degree in Operations Management, Business Administration, Engineering, or a related field (Master’s degree preferred) Minimum of 8–10 years of progressive experience in operations management, with at least 3–5 years in a senior or leadership role Strong understanding of operational best practices, process optimization, and performance management Proven leadership experience managing large teams and cross-functional stakeholders Excellent analytical, problem-solving, and decision-making skills Strong communication, negotiation, and interpersonal skills Proficiency in operational planning tools, ERP systems, and Microsoft Office applications Key Skills and Competencies Strategic thinking and execution Leadership and people management Process improvement and operational excellence Financial and budget management Risk management and compliance Stakeholder and change management Job criteria for job ad : Senior Operations Manager - Accra Job category : Marketing, communication - Production, maintenance, quality - Tourism, hotel business and catering Industries : Distribution, selling, wholesale - Health, pharmacy, hospitals, medical equipment - Textile, leather, shoes, clothing industry - Tourism, leisure activities - Transport, logistics, postal services Employment type : Permanent contract - Fixed-term contract - Freelance - Part-time work Region : Greater Accra - International City : Accra Remote work : Yes Experience level : 5 to 10 years - More than 10 years Educational level : Bachelor - Master - Doctorate Spoken language : english > good level Number of Position(s) : 25 Salary expectations : > GH₵ 40,000 Team management : Yes Quality Maintenance Marketing Communication Process Optimization Marketing Catering Productivity Operations Management Communication Process Production Continuous Improvement Be cautious! Do not send money to a potential employer. Do not pay any money for a potential contract of employment or for pre-employment training. Exercise extra caution with any international job offer, particularly if especially attractive conditions or salary are being highlighted. Please report any irregularities by using the candidate

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