OPERATIONS MANAGER

Job opportunity : OPERATIONS MANAGER at SUN KING CAMEROON

JOB TYPES

Job opportunity : OPERATIONS MANAGER

Temps complet

A negocier

Localisation :douala-region-littoral-cameroun Date de publication :12/01/2026  

Catégorie : Temps complet Salaire : A negocier © Cameroun

JOB ADVERTISEMENT : Operations Manager - SUN KING CAMEROON Douala

Operations Manager – Cameroon Job Location: Douala.

About the role: Sun King is looking for an Operations Manager – Cameroon who will take full ownership of end-to-end operational delivery in the country. He/She will supervise importation, customs clearance, warehousing, inventory management, fulfillment, aftersales, and logistics optimization, ensuring operational excellence in line with Cameroonian legislation and business targets. He/She will be accountable for strategic planning, execution, and continuous improvement across all operational touchpoints, while navigating the unique logistics, regulatory, and market setbacks of Cameroon. This is a senior management role requiring strong executive mindset, cross-functional interactions and hands-on problem-solving. What you would be expected to do Strategic Operations Management -Develop, implement, and oversee the country’s operations strategy, aligning with the company’s global targets. -Drive efficiency, cost optimization, and operational scalability across all functions. -Anticipate and proactively address logistics and supply chain risks in the Cameroonian market. Imports, Customs & Compliance -Supervise end-to-end product importation processes, including customs clearance, duty exemptions, and regulatory approvals.

• Maintain strong working relationships with customs, port authorities, brokers, and government agencies.
• Ensure 100% compliance with Cameroon’s import/export laws and energy-related regulations. Procurement & Vendor Management -Pilot procurement planning to ensure timely availability of products and operational materials. -Negotiate with suppliers and transporters for best pricing and service contracts. -Monitor supplier performance, ensuring adherence to quality, timelines, and compliance standards. Warehousing & Inventory Control
• Oversee multi-location warehouse operations ensuring correct handling, security, and stock rotation.
• Implement robust inventory controls to prevent losses, minimize overstocking, and ensure accurate reporting.
• Monitor field stock movement to reduce shrinkage and optimize availability. Fulfillment & Last-Mile Delivery -Manage and optimize order processing, picking, packing, and dispatch to retail points and field agents. -Design cost-effective last-mile delivery routes for urban, peri-urban, and rural regions. Pilot the deployment of logistics technology solutions to improve delivery performance. Aftersales & Reverse Logistics -Assist after-sales operations, including product returns, warranty claims, and repairs.
• Implement efficient reverse logistics processes to manage faulty stock and warranty claims. Systems, Reporting & Process Improvement -Ensure ERP/SAP S4HANA accuracy for all operational transactions. -Produce high-quality operational performance reports (inventory levels, delivery times, cost KPIs). -Pilot process improvement initiatives for efficiency gains and cost reduction. -Identify and implement ERP/SAP process improvements to enhance accuracy and efficiency. Stakeholder & Vendor Coordination -Negotiate and manage contracts with logistics providers, warehouse operators, and service vendors. -Interact closely with Sales, Finance, and Customer Service to align operational delivery with commercial goals. You might be a str

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