CDI8 days ago

Customer Care Representative (Morning and Night Shift) at SnappyExchange

Entreprise
Nigeria
Salary N120,000

Job Description

Customer Care Representative (Morning and Night Shift) at SnappyExchange - May 8, 2026

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Customer Care Representative (Morning and Night Shift) at SnappyExchange ⏲ May 8, 2026, 7:23 AM ⋕ View all Customer Service jobs

SnappyExchange is a customer-focused digital trading platform that enables users to trade gift cards as well as purchase airtime, data, and pay bills. We prioritize providing a seamless, user-friendly experience through our mobile app and website to make digital transactions effortless for our customers.

We are recruiting to fill the position below:

 

Job Title: Customer Care Representative (Morning and Night Shift)

Location: Lagos

Employment Type: Full-time

Responsibilities

Manage incoming calls.

Identify and assess customers needs to achieve satisfaction.

Build sustainable relationships and trust with customer accounts through open and interactive communication

Follow communication procedures, guidelines and policies.

Take the extra mile to engage customers.

Online customer management and ability to resolve issues.

Provide accurate, valid and complete information by using the right methods/tools

Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.

Basic Requirements

HND / ND / BSc Degree

1 - 2 years work experience.

Gender: Female.

Age: 20-27 Years.

Salary

N120,000 monthly.

[Click the Apply button below to see the contact details]

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