Job Vacancy For Senior Manager, Business Transformation

Job Vacancy For Senior Manager, Business Transformation - Current Jobs in Ghana - Current Jobs in Ghana

Job Vacancy For Senior Manager, Business Transformation - Current Jobs in Ghana

Job Summary

Company:

MTN Ghana

Category:

Telecommunications

Location:

Accra

Job status:

Full-Time

Salary:

GH

Education:

Degree

Experience:

8 years

Job expires:

20 May-2026

Categories

Accounting / Auditing (3022)

Agriculture (816)

Aviation Industry / Shipping (360)

Banking / Finance (3347)

Building and Construction (1134)

Business Development (334)

Consultants (221)

Driver / Transportation (1026)

Education / Training (3740)

Engineering (2526)

Executive / Management (964)

Hotel & Restaurant (974)

Human Resources / Admin (1174)

ICT / Computer (1790)

Insurance (318)

Legal (528)

Maintenance (57)

Manufacturing (492)

Media / Journalism (704)

Mining / Petroleum (894)

NGO / International Agencies (3208)

Oil & Gas (572)

Others (2520)

Public Health (2263)

Purchasing / Procurement (965)

Quality Control (49)

Research / Science (342)

Sales and Marketing (3553)

Secretarial / Receptionist (1615)

Security / Law Enforcement (577)

Telecommunications (624)

Uncategorized (84)

Job Vacancy For Senior Manager, Business Transformation

VACANCY REF. NUMBER – MTNGH-TRF(BT)-003-26 / CVs SHOULD BE SAVED IN APPLICANT’S NAMES

Position: Senior Manager, Business Transformation

Level: MTN Level 3H

Function: Transformation

Department: Business Transformation

Location: Accra

Reports to: Chief Transformation Officer

Job Summary

• The role is responsible for spearheading enterprise-wide transformation initiatives aimed at solving complex business challenges, reengineering critical business processes, and enhancing operational efficiency.

• This role is central to driving organizational digital innovation, performance improvements and embedding a culture of continuous change management and improvement across MTN Ghana.

Job Context

• Evolving Digital Telecommunication business and business models.

• Multiregulated environment.

• Public Listed Organization

• Environmental, social and governance prioritized

• A shift from share of market to share of life.

• Evolving business models and partnership management.

• Brand Reputation

• Regionalized structure

• Global & MTN Group approved Telecommunication/ICT Network Standards and Practices

• Global Technology driven environment

• MTN Group Technology guidance

• Performance driven environment

• Group best practices & standards alignment.

Key Tasks

1. Transformation Strategy Execution

• Lead the design and execution of transformation initiatives that align with MTN Ghana’s strategic goals.

• Collaborate with divisional heads to identify transformation opportunities across operations, customer experience, technology, and commercial functions.

• Develop and maintain a framework and road map on the implementation of business transformation initiatives

2. Process Improvement & Operational Excellence

• Lead continuous process improvement efforts and promote a culture of operational excellence and innovation across the enterprise.

• Identify inefficiencies, bottlenecks, duplication, rework, and failure points when planning and implementing business transformation initiatives

• Define process redesign strategies, and support implementation using Agile, Kaizen, Lean, Six Sigma, BPM, or similar methodologies

• Maintain a repository of all business transformation initiatives from its initiation, implementation and hand over to requesting function to ensure processes are clearly documented, owned, and governed.

3. Project Cost Optimization

• Identify, provide guidance and implement initiatives that reduce project costs without compromising value delivery.

• Partner with Finance, Procurement, and Implementation teams to track and report cost optimization opportunities and actuals.

4. Change Management

• Develop and execute change management plans to support the different transformation initiatives.

• Drive stakeholder engagement, communication, and change readiness across impacted business units.

• Responsible for tracking and monitoring the change management initiatives to success. Escalating where necessary

5. Project Performance Monitoring & Analytics

• Monitor performance of key transformation and strategic projects using dashboards, scorecards, and analytics tools.

• Work closely with the Portfolio Governance & Analytics Team to develop a Transformation Performance Dashboard for CEO and ExCom visibility.

• Monthly and adhoc reporting of business transformation initiatives as requested by line manager

Qualification Required & Experience

Education

• Bachelor’s degree in business administration, Engineering, IT, or related field;

• MSC, MBA or relevant postgraduate qualification an added advantage

• Project Management Certification (PMP, Scrum, PRINCE2) or Lean Six Sigma certification preferred.

• Experience Minimum of 8 –10 years of experience in business transformation, strategy execution, or enterprise project delivery.

• Strong experience in process improvement methodologies in large organizations (e.g., Lean Six Sigma, Kaizen).

• Proven ability to manage complex projects and cross-functional initiatives in operational excellence programs.

• Advanced proficiency in performance analytics and reporting tools (e.g., Power BI, Tableau, Excel).

• Experience in telecoms, digital, or highly regulated industries preferred

Technical & Functional Competencies:

• Strong knowledge of project management methodologies and transformation frameworks.

• Expertise in process improvement and operational excellence programs.

• Advance knowledge and good appreciation of continuous improvement methodologies/tools e.g. Lean, Six Sigma, BPM, etc.

• Proficiency in changing management practices and tools.

• Excellent analytical and data interpretation skills.

• Strategic thinking with strong business acumen.

• Process reengineering and optimization.

• Project Management

• Stakeholder management

Must live the MTN Values of

• Lead with Care, Collaborate with Agility, Serve with Respect, Can Do with Integrity, Act with Inclusion

Must exhibit the MTN Vital Behaviors of

• Complete Candor, Complete Accountability, Active Collaboration & Get it done.

Location: Accra

[Click the Apply button below to see the contact details]