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Operations Officer · Kinshasa, RDC

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NOM PRÉNOM
OPERATIONS OFFICER
Photo
CONTACT
Kinshasa, RDC
COMPÉTENCES
Fluent communication
Customer management
Adaptability
Organizational skills
Leadership
Microsoft Office
Excel
Pipedrive
Community Management
Reporting
CENTRES D'INTÉRÊT
Cooking
Travel
Photography
Reading
Music
LANGUES
French — Natif
English — Courant
À PROPOS

Experienced in commercial operations, customer management, and with a deep interest in acquiring professional experience.

EXPÉRIENCE PROFESSIONNELLE
Caisse Nationale de Sécurité Sociale2019-07 – 2019-09
Intern at the Legal Department
BF Développement2020 – 2022
sales agent

In charge of prospecting for thermal insulation at €1 and auditing. Responsible for sales and customer complaints.

DSS Assurances2022 – 2023
Relationship Marketing Manager

Trainer in insurance prospecting. In charge of customer loyalty and developing strategies for client subscriptions.

BBK BUSINESS SARL2024 – 2026
Operations Officer

In the sale of airline tickets, freight, and commerce in general: responsible for sales, closing deals, and retaining customers.

FORMATION
Lycée Motema Mpiko2010 – 2016
State Literary Diploma
Université Hassan 22017 – 2020
Bachelor's Degree in French Private Law
CERTIFICATIONS
Human Resources Management — Centre de Formation BENSIZWE