Emefa Félicité Awa

We noticed this profile stands out for its solid, hands-on command of the full customer service chain, from handling complaints through technical coordination to final resolution, gained in demanding call centre environments. This candidate combines phone-based sales experience at VIPP INTERSTIS (pitching offers, handling objections, closing sales, following up orders) with commercial and client relationship work at Imprimerie Offset5, plus a real entrepreneurial track record at Pretty Cosmos in events and retail, where she advised clients, prepared quotes, negotiated and handled payments. That mix of listening, persuasion and end-to-end follow-up is exactly what a Conseillère clientèle role requires, and her BTS and Licence background, along with her organisation and time-management skills, suggests she can take ownership of a customer portfolio quickly. We believe an employer looking for someone who turns every interaction into renewed client trust would find this profile well worth interviewing.