Contact
+221784477219
antafaye2508@gmail.com
https://www.linkedin.com/in/anta-faye-006467234?utm_source=share_via&utm_content=profile&utm_medium=member_android
Dakar, Senegal
Nationality : Senegalese
Date of Birth : 25/08/1999
Marital Status : Single
Children : 0
Education
Baccalaureate — Literary Studies
2021–2022 /
Bachelor's — Marketing and Communication
2021–2024 / Institut International de Management 2IM dakar
Skills
• Excel
• Teamwork
• Time management
• Cash register and payment handling
• Service and listening skills
• Administrative management and filing
• Word
• Active listening and rephrasing
• Phone call handling
Faye Anta
Back office • Customer Service • Administration
About Me
Versatile, dynamic, and organized professional with experience in customer relations, administration, and sales. With strong listening skills, easy communication, and excellent interpersonal abilities, I can welcome, advise, and support customers while efficiently handling administrative tasks. Serious, adaptable, and customer-satisfaction oriented, I want to put my skills to work for a professional team.
Work Experience
May 2026 – présent
MA Sarl
Administrative Secretary
•Welcoming and directing visitors and stakeholders Receiving and managing phone calls Managing and filing administrative documents Drafting and sending letters and documents Tracking files and administrative tasks Scheduling appointments and managing the calendar Communicating with various stakeholders Day-to-day administrative and organizational support Processing and tracking administrative…
February 2025 – April 2016
Quality center
Telephone Interviewer - Call Center
•Conducting customer satisfaction surveys by phone Making calls to customers Collecting and entering the information gathered Identifying customer needs and expectations Rephrasing and conducting telephone interviews Following scripts and survey procedures Handling interactions with professionalism and courtesy Reporting information and tracking results
November 2024 – February 2025
Prime Store
Sales Representative - Field
•Prospecting and finding new customers Presenting and promoting products/services Identifying needs and providing customer advice Negotiation and sales pitching Developing and retaining the customer portfolio Following up on leads and sales follow-up Achieving sales targets Reporting activities and providing field feedback
June2024 – October 2024
Kpay Sénégal
Sales Representative - Field
•Prospecting and finding new customers Presenting and promoting products/services Identifying needs and providing customer advice Negotiation and sales pitching Developing and retaining the customer portfolio Following up on leads and sales follow-up Achieving sales targets Reporting activities and providing field feedback
January 2024 – May 2024
Boulangerie pâtisserie LE BALDE SAVEURS
Cashier Sales Assistant
•Welcoming and advising customers Processing purchases and managing the cash register Recording sales and checking payments Stocking shelves and displaying products Managing orders and restocking products Responding to customer requests and complaints Checking inventory and reporting shortages Maintaining the cleanliness and organization of the sales area
January 2023 – December 2023
Torodo Africa Production (TAP)
Executive Assistant
•Managing and receiving phone calls Welcoming and directing visitors Managing the calendar and scheduling appointments Processing and filing administrative documents Drafting and sending letters and messages Coordinating with teams and tracking requests Administrative and organizational support for management