Centre Agent

Centre Agent
VODAFONE

## 🧠 Profil recherché
We are recruiting an experienced Centre Agent. To play a frontline role in the delivery of a World Class Customer experience. Serves customers by determining requirements; answering enquiries; resolving problems; fulfilling requests; maintaining database, determining eligibility. Key accountabilities and decision ownership Create an outstanding customer experience Ensure the attainment of high Quality standards within the Contact Centre Process Adherence Reporting Key performance indicators Targets and KPIs Increased customer loyalty, satisfaction and return on investment Contact Centre standards
Ghana : Ashanti Brong Ahafo Central Eastern Greater Accra Northern Upper East Upper West Volta Western
2020-10-31
Contactez notre cabinet de recrutement au Ghana