The International Committee of the Red Cross (ICRC) is an impartial, neutral and independent organization whose exclusive humanitarian mission is to protect the lives and dignity of victims of war and internal violence and to provide them with assistance. It also seeks to prevent suffering by promoting and strengthening international humanitarian law and universal humanitarian principles.
The ICRC regional delegation to Dakar recruits an experienced, highly motivated and qualified person for the following position: Human Resources Manager.
Objective
Responsibilities
The Head of Human Resources (HRM) plans, organizes and monitors HR activities in the assigned area of responsibility, covering Dakar And from Algiers. He/she ensures the effective administration, coordination and evaluation of HR plans and programs. He/she provides professional HR services, advice and insights on HR issues, ensuring that business needs are translated into clear HR objectives and that HR strategies remain aligned with the organization’s strategic priorities. This enables delegations to respond effectively to operational needs and challenges. The role is also to assess and anticipate people-related needs across all delegations and ensure that integrated HR solutions are developed and implemented accordingly.
Relationship
Internally, interacts with staff and management in the assigned area of responsibility and with all other parts of the Human Resources Department, especially the Global Talent Management Division and Centres of Expertise.
Outside, interacts within the broader HR community and the humanitarian sector, as well as with local labour authorities’, HR practitioners and HR service providers on specific issues, in line with the HR Department’s strategy.
Responsibilities and functional obligations
Acts as a strategic partner of operational regional management aligning regional and human strategic objectives.
Is a member of the relevant management team and actively contributes to the reflection, analysis and understanding of the work environment, providing an early overview of HR impacts or requirements of potential decisions made.
Provides input into the development of HR strategies and objectives and/or the implementation of strategies developed by the relevant management team, HR department/unit or organization as a whole.
Actively contributes to the maintenance and development of HR processes, policies and tools, feeding bottom-up knowledge from the field to ensure that proposed changes are relevant and sustainable for the field.
As a line manager, he oversees and supports the implementation of HR responsibilities by HR service providers.
Develops and controls the annual HR budget.
Acts as a focal point and centralized communication channel for all staff, relaying and explaining all new HR developments, processes, policies and tools.
Acts as a troubleshooter for issues blocked at the level of HR service providers, liaising with the HR partner and relevant stakeholders at headquarters and finding sustainable solutions to challenges.
Trains and assists HR service providers, line managers and the management team in applying good HR management practices and fulfilling their personnel management responsibilities (HR capacity building).
Identifies and resolves technical, operational and organizational issues in accordance with existing business policies, procedures and plans.
Other information
Establishes and maintains relationships with key stakeholders; anticipates the needs of clients or interlocutors; effectively communicates difficult concepts by adjusting style to the public; persuades others to adopt a given perspective on ideas and initiatives.
Generally contributes by providing expertise to others and working on complex, multidisciplinary problems, using professional knowledge to produce results either directly or through a team of professionals.
Provides ongoing coaching, coaching and advisory support to the team under his supervision, ensuring effective application of HR tools, policies and personnel management practices;
Facilitates measurement and improves the quality of management and teamwork;
Promotes an inclusive and diverse workforce and environment;
Promotes a healthy work-life balance.
Required skills
Labour legislation (Labour law)
Human resources management in humanitarian organizations
Employee relations (employment management)
Diversity management and inclusion
Job rating and job analysis (requirements)
Development and efficiency of the organization
Process design, data analysis and management
Policy development
Communication and change management
Partnership and advocacy
Additional rights
Contribute to the definition of the objectives of delegations;
Supports and advises the management and head of unit when needed, and shares best practices;
Represents the ICRC and the HR function appropriately at meetings and avoids any activity that could damage the image of the ICRC;
May be required to perform additional tasks not listed above.
Minimum requirements and skills
Education / Qualifications
Experience
At least 10 years of human resources experience (preferably in the humanitarian field)
Perfect command of French (written and spoken) and computer (text processing, spreadsheet)
A very good knowledge of English would be an asset
Good team spirit, leadership and sense of responsibility. Beneficiary and client oriented mindset
Good communication skills and ability to represent the institution
Ability to work independently and autonomously
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