The International Federation of Red Cross and Red Crescent Societies (IFRC) is recruiting for two positions, one based in Senegal and the other in République Central African Republic.
Item 1: Planning, Monitoring, Evaluation and Reporting Officer
Vacancy number: S19170. Type of job: National. Deadline for applications: 17/11/2026. Offer published on 04/11/2026. Post position: Dakar, Senegal. Duration: 12 months.
Job overview
The International Federation of Red Cross and Red Crescent Societies (IFRC) is the largest humanitarian network. The Monitoring, Evaluation, Learning and Reporting Officer (MEAL/PMER) is responsible for setting up and managing the system for monitoring performance, data management and quality, evaluation, learning and reporting of the project. He/She guarantees the reliability, completeness, traceability and protection of data and ensures their effective use to improve the quality of interventions and support decision-making. This includes providing technical advice to IFRC country teams. This position aims to strengthen the quality, performance and impact of the project through specialized technical assistance and guidance in MEAL/PMER practices.
Main Responsibilities and Missions
A. Planning, monitoring, evaluation, learning, accountability and performance monitoring. The officer will be required to participate in the development, maintenance and implementation of the monitoring, evaluation, learning and monitoring plan (SEAL/DEP) for the project; update the indicator monitoring system; develop and maintain the results and indicators matrix, SEAL plan and the indicators monitoring tables (TSI) to monitor the appropriate objectives, indicators and activities, in accordance with the guidelines; Dakar and St. Louis; ensuring the availability and traceability of verification sources; maintaining physical and electronic records; conducting data quality assessments (DQAs); planning and conducting field monitoring visits and joint monitoring missions with national programme staff and national partners on a regular basis; providing monitoring results, documenting findings and monitoring recommendations; supporting teams in the proper use of performance indicators;
B. Data management, analysis and quality. Coordinate the collection, consolidation, cleaning and analysis of data between project centers; ensure completeness, accuracy, consistency, timeliness and traceability of project data; perform data quality controls, identify anomalies and duplicates, and cross-check data from relevant sources; develop and maintain data quality assurance mechanisms and conduct regular data quality assessments (DQAs);
C. Dashboards, analysis and reports. Produce and update operational dashboards; maintain secure, up-to-date and well-organized databases and ensure proper data archiving; provide analysis to identify trends, constraints, emerging needs and performance gaps; alert coordination teams to key challenges; assist teams in defining and tracking corrective actions; consolidate data from both centres; contribute to source reports between partners, quarterly, semi-annual and final reports, as required; Where appropriate and in accordance with data protection requirements, the controller will produce disaggregated analyses, including by sex, age and nationality.
D. Assessment, learning and knowledge management. Contribute to the planning, coordination and implementation of initial, mid-term and final evaluations as well as satisfaction surveys and other learning exercises; participate in monthly and quarterly performance reviews and facilitate the identification and documentation of good practices, innovations, challenges and operational adaptations; analyze results from monitoring and evaluation and translate them into practical recommendations to inform programme improvement and decision making; track implementation case studies and other knowledge management results, as appropriate.
E. Community Engagement and Accountability (CEA). In collaboration with the teams concerned, the project manager contributes to the functioning of the feedback and complaint handling mechanism. He/she should monitor the number, nature, processing and status of feedback received; analyse concerns raised by people hosted in centres; contribute to satisfaction surveys; document adaptations resulting from feedback; ensure that people hosted in centres are informed about complaint and feedback mechanisms; ensure confidentiality of sensitive information.
F. Capacity-building and general support. Train and support staff and volunteers on data collection, management and analysis tools as well as monitoring and reporting of indicators. Contribute to the development of a decision-making culture based on data and evidence within the project. Provide technical assistance and advice on monitoring and evaluation for program evaluations.
G. Coordination and collaboration. The Monitoring, Evaluation, Learning and Accountability Officer (MEAL/PMER) will work closely with the project manager, IFRC migration delegate, CTPC-MSM officials, health, protection, HSP and LFR teams, CBC volunteers, IFRC technical teams, and logistical and administrative/financial services. The officer will participate in coordination meetings and performance evaluations and provide the data and analysis necessary for decision-making.
H. Knowledge and skills. Good command of the following tools is required: Microsoft Excel, including advanced features; KoboToolbox and/or ODK; electronic data collection and management tools; databases and reporting systems. Knowledge of Power BI and Power Query is an asset. The ability to develop or adapt simple tools for data collection, quality control and visualization will also be considered an advantage.
I. Data protection and confidentiality. The responsible party must strictly respect the principles of confidentiality and data protection. In particular, he/she will ensure that access to sensitive data is limited to authorised personnel, that aggregated and anonymised data are privileged for reporting, that sensitive databases and documents are kept securely and that consent and information sharing procedures are respected. Any incident or risk relating to data protection must be reported in accordance with the applicable procedures.
J. Main deliverables. Key deliverables include: MEAL/MERP plan; indicator matrix and performance monitoring tool; harmonized data collection and monitoring tools; updated and monitored databases; operational dashboards; monthly reports and contributions to quarterly, half-yearly and final reports; data quality assurance reports and corrective action plans; satisfaction and feedback analysis; analysis of trends and performance gaps; and contributions to learning.
Education and qualifications
Bachelor’s degree or higher in monitoring and evaluation, statistics, economics, development studies, social sciences, project management or related field. Mastery in one of these areas. Further training in monitoring, evaluation, learning and accountability (SERA), data management or statistical analysis.
Experience
At least 3 years of relevant Red Cross experience in monitoring and evaluation, data management, reporting or MEAL/PMER; experience in monitoring humanitarian or development projects; experience in collecting, cleaning, analyzing and visualizing data; experience in preparing reports for donors and partners; experience in data quality assurance or data quality control is an asset; experience in the areas of migration, migration or migration is an experience in international migration.
Knowledge, skills and languages
Good knowledge of monitoring and evaluation principles and methods. Excellent mastery of Excel and strong data analysis skills. Good knowledge of KoboToolbox and/or ODK. Ability to produce high quality dashboards and reports. Good understanding of logical frameworks and performance indicators. Good understanding of data protection. Excellent writing skills. Rigor, organization and respect for deadlines. Critical thinking and ability to identify inconsistencies. Autonomy, initiative and results orientation. Ability to work under pressure and in multidisciplinary teams. Good communication skills, training and support. Discretion and strict respect for confidentiality. Demonstrated proficiency in: (a) digital communication and collaboration, (b) basic digital content creation,digital security, (d) data mastery and (e) problem solving using technologies (including the responsible use of AI assistants). Understanding and adherence to the mission and values of the IFRC. Fluency in English (oral and written). Good command of another official language of the IFRC (French, Spanish or Arabic).
Skills, values and comments
Values: respect for diversity; integrity; professionalism; responsibility. The position is based at Dakarwith frequent missions to Saint-Louis and, depending on the needs of the project, to other sites. This role is exercised in an operational humanitarian context requiring availability and flexibility. Performance will be assessed, in particular, on the following criteria: data quality, reliability and traceability; compliance with data collection and reporting deadlines; quality of analyses and dashboards; implementation of the MEAL/PMER plan; quality of data quality assessments and follow-up of corrective actions; quality of contributions to contractual reports; use of data to improve operations; monitoring of feedback and satisfaction of people hosted at centres; contribution to knowledge management. Key competencies: communication; collaboration and teamwork; judgment and decision-making; relations with civil society and users; creativity and innovation; building trust.
Item 2: Senior Officer, Operational Procurement – RCA
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