Crew Change Driver at Inchcape Shipping Services

At Inchcape Shipping Services, our vision is to create a connected world where customers can trade successfully and make informed decisions in every port, everywhere. We achieve this by combining our worldwide infrastructure with local expertise, through our global network of more than 250 proprietary offices and a team of over 3,000 dedicated professionals. Our diverse customer base includes owners and charterers in the oil, cruise, container, and bulk commodity sectors, as well as naval, government, and intergovernmental organisations. Role Summary: The Crew Change Driver will be responsible for the safe, efficient, and hospitable transfer of seafarers between ports, airports, hotels, and medical facilities. Beyond driving, the position requires excellent customer service, basic logistical coordination, and the flexibility to operate across a 24/7 schedule to match vessel turnarounds and flight schedules. Contract: Permanent Location: Dar Es Salaam, Tanzania (On-Site) Key Responsibilities: Safe Driving & Navigation – Provide safe, defensive, and smooth transit for crew members under various traffic and weather conditions. – Demonstrate expert control of manual transmission vehicles across all terrains, heavy traffic, and port environments. – Adhere strictly to all local traffic laws, port authority regulations, and company safety policies. – Ensure the assigned vehicle is well-maintained, clean, fuelled, and pre-checked daily for roadworthiness. – Maintain accurate mileage, trip logs, and fuel receipts. Crew Hospitality & Care – Act as the “face of the company,” offering a warm, welcoming, and professional demeanour to crew members who may be fatigued from long travel or sea voyages. – Assist passengers with heavy luggage handling during embarkation and disembarkation. – Provide clear instructions to crew regarding transit times, safety protocols, and terminal procedures. – Handle sensitive situations (such as transporting sick or injured crew to hospitals) with empathy, discretion, and patience. Coordination & Logistics Support – Liaise directly with the Port Agency/Operations team to receive daily schedules and last-minute flight or vessel updates. – Coordinate directly with hotels to check room availability, confirm reservations, and facilitate smooth check-in/check-outs for the crew. – Update ISS Operations control desk timely the commencement of each task, each progress of events until the task is completed. This updating process can be performed on MS teams group or any other communication platform that our operations is linked on electronically. – Advise crew members on basic port agency guidelines, local customs, and security protocols during their transit. – Manage time effectively to ensure zero delays for flight departures or vessel sailing times. Availability & Operational Flexibility – Operate on a flexible shift roster, including readiness to handle crew transfers during odd hours (late nights, early mornings, weekends, and public holidays) based on vessel schedules. – Remain on call to respond swiftly to urgent crew changes or medical emergencies. Candidate Requirements: – Valid Driver’s License: Class B with a clean driving record. – Manual Transmission Proficiency: Must have proven, long-term experience driving manual vehicles. Practical assessments will be conducted. – Minimum of 3 – 5 years of professional driving experience, preferably within the maritime, tourism, corporate shuttle, or hospitality sectors. – Ability to maintain focus, patience, and alertness during night drives or long waiting periods. – Certified training in defensive or safety driving is a distinct advantage. – Strong coordination and time management skills. – Ability to work under pressure and during irregular hours. – Diploma in Marine Studies. – Experience handling international clients or crew is an added advantage. You will receive: A diverse range of benefits, depending on your geographical location. At this instance, you will enjoy: – A place to grow your career – we’ll help you set big goals and exceed them. – Competitive salary package. – Work with talented, committed, and supportive teammates. – Value Award celebration events. Why Inchcape Shipping Services? We believe in building a diverse and high-performing workforce, that works together to provide our customers with the exceptional service they deserve. To reach the highest standards we depend on our people, their welfare, training, and expertise. We realise the value of our staff and know that your unique experiences, skills, and passions will help you to build a rich and rewarding career in our dynamic industry. Our values are at the centre of everything we do, and the successful candidate will be expected to demonstrate and fully adopt these: Global Perspective – we connect the world and see the bigger picture. The Power of People – we rely on the strength of local agent knowledge and relationships. Progress – we adopt new thinking and push for positive change in our industry. #WeAreInchcape Inchcape is an Equal Opportunities Employer – equality, diversity, and inclusion are at the heart of everything we do. Working in a diverse society, we recognise that our customers, colleagues, and contractors are central to our success. Additional Information: Appointment to this role will be subject to satisfactory references and possession of a valid Right to Work documentation depending upon your geographical location. To protect the interests of all parties, Inchcape will not accept unsolicited or speculative resumes from recruitment agencies and will not be responsible for any fees associated with them.

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