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3 to 5 years of experience in CRM, retention or lifecycle marketing, ideally in a fintech, telecom operator, e-commerce or consumer application.
You are comfortable with the data: Excel advanced essential, SQL or analysis tools appreciated.
You’ve already carried quantified goals and can show the actions you imagined to achieve them, and their results.
You write short and clear messages that make you want to act, in French and ideally in English.
You know the digital uses and payment habits in Cameroon.
Responsibilities
Analyze data to understand what stage new customers drop out of (registration, identity verification, card, top-up, first payment) and why.
Translate objectives into a concrete action plan: levers, priorities, timetable, expected impact.
Test the actions on a part of customers before generalizing them.
Track cohorts and report weekly on progress toward goals.
Mobilize the product, tech and support when an action requires their contribution.
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Taf4All only lists job offers published by third parties. We are not the employer, we do not conduct these recruitments, and we cannot guarantee what happens once you make contact — you deal directly with the person or company behind the offer, at your own risk.
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at Local company 📍 Localisation Douala, Cameroon Date Posted August 14, 2021 Category Management Job Type Full time Currency Description Responsibilities include but not limited to Acquiring and dealing directly with customers, staff and other managers Negotiating prices, sending quotes to customers, selling printing