HA
Service Operator I-Cementing at Halliburton Energy Services Nigeria Limited
CDI8 days ago
Job Description
Lagos
CDI
Your safety comes first — read before you go. Taf4All only lists job offers published by third parties. We are not the employer, we do not conduct these recruitments, and we cannot guarantee what happens once you make contact — you deal directly with the person or company behind the offer, at your own risk.
Bboxx Energy Access Nigeria Limited recrute un Call Center Operator (Yoruba & Hausa Speaking) à Alausa / Ikeja, Lagos, en contrat à temps plein et en mode hybride, dans le secteur des énergies renouvelables.
Bboxx génère un impact en améliorant la qualité de vie de ses clients grâce à des solutions énergétiques abordables, propres et fiables. L'entreprise propose aujourd'hui de l'énergie solaire en paiement à l'usage et ambitionne d'étendre rapidement son offre à d'autres services utilitaires modernes, tels que la cuisson, l'accès à internet et l'eau. Bboxx recherche et met en œuvre en permanence des solutions innovantes afin d'offrir le meilleur rapport qualité-prix à ses clients.
Le titulaire du poste traite les appels entrants et sortants des clients avec courtoisie et professionnalisme. Il répond efficacement aux demandes, réclamations et requêtes des clients et fournit des informations exactes sur les produits de l'entreprise. Il escalade les problèmes complexes à l'équipe ou au superviseur approprié et respecte les scripts d'appels, les politiques et les normes de service établis. Il atteint ou dépasse les objectifs de performance, notamment en matière de temps de traitement des appels et de satisfaction client.
Le candidat doit être titulaire d'un OND, d'un HND ou d'un diplôme de licence dans un domaine pertinent. La maîtrise des langues yoruba et haoussa constitue un atout majeur. Une expérience de 1 à 2 ans dans un centre d'appels ou dans un rôle de service client est requise, de même que l'accomplissement ou l'exemption du NYSC. Le poste exige de solides compétences en communication orale et écrite, de bonnes capacités d'écoute, de résolution de problèmes et relationnelles, ainsi qu'une maîtrise informatique de base (Microsoft Office). Le candidat doit être disposé à travailler selon des horaires flexibles, y compris les week-ends.
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Your safety comes first — read before you go
Taf4All only lists job offers published by third parties. We are not the employer, we do not conduct these recruitments, and we cannot guarantee what happens once you make contact — you deal directly with the person or company behind the offer, at your own risk.
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