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Requisition Number: 61729 Job Location: Dar es Salaam, TZA Global Grade: Band 7 Work Type: Office Working Employment Type: Permanent Posting Start Date: 04/09/2026 Posting End Date: 18/09/2026 Job Description: Job Summary The Manager, Custody Operations Tanzania, will lead and oversee all securities custody processes within our Tanzanian operations . This pivotal role involves ensuring the efficient, accurate, and secure delivery of securities services that meet both client expectations and regulatory standards. The successful candidate will be responsible for managing a dedicated custody operations team, fostering a culture of operational excellence, risk awareness, and continuous improvement. Bringing a deep understanding of post-trade securities processes and the Tanzanian market environment, they will act as the central liaison point between clients, internal teams, and regulatory bodies. Key Responsibilities – Align custody operational practices with the bank’s strategic objectives and adapt them effectively to the Tanzanian securities market and regulatory environment. – Manage and supervise end-to-end custody operations on a day-to-day basis, including securities settlement, corporate actions processing, cash handling, and client instruction management. – Drive operational scalability by designing and implementing processes to support new products, services, and market developments seamlessly. – Monitor service quality and operational performance metrics, identifying systemic issues and leading corrective initiatives to enhance reliability and client satisfaction. – Allocate and optimise resources effectively to manage workload, financial targets, and operational priorities within the custody function. – Oversee compliance of transactions involving equities, fixed income, money market and cash instruments ensuring strict adherence to internal policies and regulatory mandates. – Promptly identify and resolve transaction exceptions, escalating risks as appropriate to maintain the highest standards of operational integrity. – Ensure timely and accurate processing of corporate events, income distributions, and proxy voting activities in accordance with client instructions. – Manage the account lifecycle, including client onboarding, maintenance, billing, invoicing, and revenue reconciliation to ensure transparency and accuracy. – Provide swift resolution to client inquiries and complaints by improving service protocols and maintaining open channels of communication. – Serve as the primary operational
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