BL

Customer Success - Lomé

Bluwa
📍 Lomé 🇹🇬CDD🗓️ 11 days ago

Job Description

Lomé
CDD

Your safety comes first — read before you go. Taf4All only lists job offers published by third parties. We are not the employer, we do not conduct these recruitments, and we cannot guarantee what happens once you make contact — you deal directly with the person or company behind the offer, at your own risk.

Automatically translated from French. View the original offer

Main duties

Under the direct responsibility of the founder, you will be responsible for the deployment and monitoring of our CRM customers (boutiques and distributors) in Togo. Your missions: Prospect and qualify shops and distributors, present and demonstrate the product. Set the customer’s needs, create his catalog, put down his initial stock, accompany him on his first sales cycle and train his teams. Accompany the customer after deployment, secure the renewal of the subscription, revive unpaid, process daily requests. Track customer activation and retention, and escalate field needs to the product team. In the long run, managing a small sales team and... Level d´studies required: Bac+2, Bac+3, Bac+4 & Bac+5 and more

Experience

Level of experience: Student, recent graduate and more Proposed contract: CDD Region of: Lomé Key Skills: CRM - Prospecting - Business Prospecting - Customer Retention - Sales

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Missions principales

Sous la responsabilité directe du fondateur, vous serez responsable du déploiement et du suivi de nos clients CRM (boutiques et distributeurs) au Togo. Vos missions : Prospecter et qualifier des boutiques et distributeurs, présenter et démontrer le produit. Cadrer le besoin du client, créer son catalogue, poser son stock initial, l'accompagner sur son premier cycle de vente et former ses équipes. Accompagner le client après le déploiement, sécuriser le renouvellement de l'abonnement, relancer les impayés, traiter les demandes du quotidien. Suivre l'activation et la rétention des clients, et faire remonter les besoins du terrain à l'équipe produit. À terme, encadrer une petite équipe commerciale et des... Niveau d´études requis : Bac+2, Bac+3, Bac+4 & Bac+5 et plus

Expérience

Niveau d'expérience : Etudiant, jeune diplômé et plus Contrat proposé : CDD Région de : Lomé Compétences clés : CRM - Prospection - Prospection Commerciale - Rétention des Clients - Vente

Career advice powered by Taf4All

Your safety comes first — read before you go

Taf4All only lists job offers published by third parties. We are not the employer, we do not conduct these recruitments, and we cannot guarantee what happens once you make contact — you deal directly with the person or company behind the offer, at your own risk.

  • •Never pay any amount of money — for a file, a training, a uniform, or an interview. A real employer never asks the candidate to pay.
  • •Never send a photo of your ID card, passport, or banking details before you have physically verified the employer exists.
  • •Always meet in a public place, during the day — never an isolated address, a private home, or a location you cannot verify in advance.
  • •Tell a relative or friend exactly where you are going, with whom, and at what time — and share your live location if possible.
  • •Search the company name online before going: a real business has a trace (website, reviews, other employees, an official address).
  • •A salary that is far above the market rate for the position and the city is a red flag — be extra cautious.

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