PROGRAM MANAGER
Other information
INTERSOS is a non-governmental, not-for-profit humanitarian organization that aims to assist victims of natural disasters and armed conflicts. INTERSOS bases its action on the values of solidarity, justice, human dignity, equal rights and opportunities for all peoples, respect for diversity, coexistence, attention to the most vulnerable social groups.
Terms of reference
Job Title: Program Manager
Code: 46-10304
Country: RCA (République Central African Republic)
Location
Location: Kabo with several visits to the project implementation areas and Bangui.
Start date:02/11/2026
Contract duration: 11 months with possibility of renewal
Under the supervision of: Project teams (10)
Functional supervision: N/A
Dependents: Program Coordinator
Place of employment: without family
Job overview
The République For more than two decades, the Central African Republic has faced complex and recurrent crises characterized by security, health and climate dynamics.
Although positive developments are observed in some areas, the situation remains fragile, with persistent pockets of insecurity on certain axes and localities, affecting access to essential services and people’s living conditions.
In addition, the country faces recurrent humanitarian shocks, including epidemics (including cholera), as well as climatic hazards such as floods, which aggravate the vulnerability of communities.
In this context, humanitarian needs remain high, particularly in the areas of access to water, sanitation, health and protection.
INTERSOS has been present in CAR since 2014 and implements humanitarian interventions to meet the needs of affected populations, while respecting the principles of humanity, neutrality, impartiality and independence.
The organization has a coordinating office in Bangui and an operational presence in several prefectures, including Kémo, Bamingui-Bangoran, Nana-Gribizi, Haute-Kotto, Ouham and Ouham-Pendé.
Overall objective of the position
In collaboration with the programme coordinator, define and plan the objectives and priorities of the programme in accordance with the INTERSOS strategy, identifying humanitarian needs, analyzing the context and humanitarian challenges, risks and constraints and calculating human and financial needs.
Responsibilities
Manage, in collaboration with the field coordinator, operations, strategic growth and a strong external and internal representation to effectively ensure the objectives of the program "Monitoring the situation of protection and response to cases of gender-based violence for the population affected by conflicts in the prefectures of Houham-Fafa (Kabo, Batangafo, Sido and Bouca) and Haute-Kotto (Yalinga)" and improve the humanitarian situation and the targeted conditions. He/she is responsible for the overall development, management, planning, implementation and monitoring of the program implemented within his/her area of responsibility.
The Program Manager brings together the various components of the project and ensures that timely, quality reports are provided to the donor.
The Program Manager is the budget holder and closely oversees financial planning, liquidity planning and budget utilization/exhaustion rate tracking in accordance with the INTERSOS model and donor regulations.
Main responsibilities and tasks
Programme development and quality
Provide quality reports on program activities, including findings in terms of impact and beneficiary-level changes achieved through projects, consistent and consistent reporting in accordance with INTERSOS and donor requirements, in close collaboration with the Headquarters Grants Unit
Education / Qualifications
Develop a clear understanding of the INTERSOS program and country strategy among project teams – ensure that the team provides timely input and feedback on strategic issues.
Contribute with the field coordinator to strategic growth and program and project development.
Ensure that program implementation is in line with the minimum technical standards of INTERSOS and donors, and seek technical advice and MEAL guidance and tools.
Ensure a clear overview of the actors and services in the intervention area, allowing for the development and implementation of partnerships and pathways.
Work closely with the technical coordinators of Protection and Medicine to ensure the quality of the service rendered and compliance with the procedures and standards of Protection and Medical
Comply with INTERSOS policies
Programme management
Ensure planning, implementation and monitoring/evaluation and set objectives as included in the project description. Report any significant deviations from the program implementation plan and estimated expenditures; Alert the staff concerned.
Oversee the implementation, monitoring, development and evaluation of programs in collaboration with project teams
Prepare regular updates to the work plan of program activities and related financial plan, ensuring timely and quality implementation, in accordance with INTERSOS and donor guidance and consistent with sector projects and strategies.
In collaboration with the MEAL team, develop tools to evaluate, analyze and assess the impact of the project
Conduct regular field visits to project sites to ensure the quality of the intervention in accordance with internal standards and donors.
Work closely with the Partnership Officer to oversee implementation of the partnership and regularly review progress with the Project Manager.
Ensure close coordination and interaction with other programme/project managers and technical coordinators to ensure harmonization of implementation modalities, tools, approaches, etc.
In collaboration with the field coordinator, analyze the area of responsibility, the humanitarian needs of the community and evaluate it
In collaboration with the technical coordinators, design and revise project proposals
Invest in building relationships with both the outside community and the population targeted by Intersos
Provide ongoing updates on project progress to the Field Coordinator and Program Manager/Program Coordinator
Represent INTERSOS in relevant working groups and other forums (groups, donor meetings) within the Intersos programmatic context at the request of the Field Coordinator and Program Manager/Program Coordinator. Ensure that highlights are communicated in a timely manner to the programme manager, technical coordinators and field coordinator.
In coordination with the field coordinator and programme manager, provide regular updates to donor representatives
Reports
Ensure the institutional memory of the program, by maintaining written traces (and classifying them) of its development, in order to disseminate the achievements of INTERSOS and improve awareness
Ensure regular internal reporting and develop, in coordination with the Grants Unit, contractual reports in accordance with donor rules and regulations.
Ensure that the INTERSOS project evaluation tool is accurate through data collection and timely submission.
Track the collection of project data with relevant technical referent, timely analysis and reporting to ensure proper use of the internal database and monitoring tools.
Personnel management
Experience
In coordination with the HR department and managers concerned, plan and organize organizational charts, allocate tasks and workload between teams, guide their understanding of program and mission issues through regular work meetings and feedback, to ensure effective deployment of resources and achievement of expected objectives
Inform the field team about the instructions given by the coordination by promoting fluid and fluid written and oral communication and information circulation and ensuring confidentiality.
In coordination with the human resources department and the relevant technical managers and coordinators, identify training needs, build capacity, coordinate, supervise and motivate staff, support ad hoc training sessions and on-the-job training, provide individual monitoring and coaching, carry out end-of-mission evaluation of team members and conduct internal communication initiatives in order to facilitate integration and professional development of people and maximize their capacities.
In coordination with the human resources department, he is responsible for ensuring that program staff are trained and comply with INTERSOS policies, rules and regulations.
Finance and Logistics
Plan and monitor financial expenditures by ensuring proper reporting and accounting of expenses in accordance with the defined budget. In coordination with the Finance Department, oversee financial indicators of projects to ensure effectiveness and early detection of gaps and their causes.
In coordination with the Head of Core Plan and provide overall oversight of procurement for program requirements, monitoring progress with the relevant Project Manager
Candidate profile
Education
Business-level university degree in social sciences, political science, international relations, humanitarian aid and related disciplines
Professional experience
At least 3 years of professional experience in managing humanitarian projects/programs, including financial management and logistics.
At least 1 year of experience in implementing protection programs.
Experience in managing multi-sectoral humanitarian programs and analyzing the security context will be an asset.
Professional requirements
Experience in complex emergencies and unsafe countries
Skills in administration, finance and budget management
Essential computer skills (Word, Excel and Internet)
Analytical thinking, analytical ability and strategic program development skills
Experience in establishing and maintaining collaborative relationships with donors and government counterparts, as well as compliance and reporting to funders.
Languages
Essential French
Proficiency in English will be an asset.
Personal requirements
Strong representation and negotiation skills
Ability to ensure fast and quality delivery in a stressful environment
Ability to meet timelines and hierarchy
Strong interpersonal skills: communication, diplomacy and problem solving
Leadership, management and development of people
Organization and problem solving
Commitment to INTERSOS principles
General conditions and advantages:
Salary range:11 – 3.430€ – 3.868€ Monthly Gross
Accommodation: Shared Guesthouse
R&R: 7 days of psycho-physical recovery every 12 weeks + 1000€ allowance.
Annual leave: 2.5 days per month
Medical insurance for staff
Main duties
Transportation and visa: round-trip air tickets. For missions lasting at least 9 months, an additional ticket to the country of residence and return on the mission is also provided.
Integration training: one week of online training before deployment
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