Job Description
Your safety comes first — read before you go. Taf4All only lists job offers published by third parties. We are not the employer, we do not conduct these recruitments, and we cannot guarantee what happens once you make contact — you deal directly with the person or company behind the offer, at your own risk.
Automatically translated from French. View the original offer
In full growth, we are looking for a BILINGUAL CALL SUPERVISOR whose main mission will be to support a team of bilingual client advisors on a daily basis and to guarantee the proper functioning of the activities entrusted to it and the achievement of the objectives set.
Main duties
Guarantee the quality of the customer relationship on his project by ensuring that the objectives set by management and the client are met; Pilot, supervise, manage agents, be the guarantor of KPIs and interface between the CDO and company stakeholders; Ensure the availability of means of production (material, tools and, more generally, technical means) and human resources.
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Taf4All only lists job offers published by third parties. We are not the employer, we do not conduct these recruitments, and we cannot guarantee what happens once you make contact — you deal directly with the person or company behind the offer, at your own risk.
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