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Automatically translated from French. View the original offer
Description
General travel services (gts) is hiring a versatile executive assistant in bafoussam! What if your next professional challenge placed you at the heart of an ambitious company’s decisions? GENERAL TRAVEL SERVICES (GTS) is a Cameroonian company specialized in international mobility, travel project support, study abroad, immigration and related services. As part of the strengthening of its administrative organization, the optimization of the follow-up of customer files and the continuous improvement of its performance, GTS wishes to integrate into its team a Versatile General Management Assistant, directly attached to the General Manager. More than just an administrative position, this function represents a real opportunity to actively participate in the coordination, organization and development of the company's activities. We are looking for a dynamic, rigorous, organized, discreet and proactive employee, able to manage several responsibilities effectively, anticipate the needs of the General Management and contribute to the quality of service offered to our customers. Our ambition is to recruit a trusted employee with an excellent sense of responsibility, a good mastery of digital tools and a real desire for professional development. Prior experience would be appreciated, but we also attach particular importance to the skills, motivation, learning ability and potential of the candidates. Place of employment: Bafoussam – Tyo Ville, face Station Bocom. Geographic Condition: Reside at Bafoussam or in its vicinity. Joining GTS means joining a company focused on innovation, service excellence and skills development. GENERAL TRAVEL SERVICES (GTS) Your travel plan becomes possible. Missions / Responsibilities / Activities
Placed under the direct authority of the General Manager of GENERAL TRAVEL & SERVICES (GTS), the Versatile General Management Assistant will have the main mission to ensure administrative coordination, rigorous follow-up of customer files and optimization of the daily organization of the company. 1. ASSISTANCE TO THE DIRECTORATE-GENERAL Assist the Director General in the organization, planning and monitoring of his activities. Manage appointments, correspondence and professional communications. Prepare meetings, write minutes and follow up on decisions. Ensure the proper execution of the instructions of the General Management. 2. MANAGING AND FOLLOW-UP OF CLIENT FILES Ensure the registration, classification and updating of client files. Monitor the evolution of travel, study and immigration procedures. Identify incomplete files, delays and significant deadlines. Make reminders to the customers and employees concerned. Keep dashboards and digital tracking tools up-to-date. 3. Facilitating the flow of information between the General Management and the various departments. Ensure the follow-up of tasks entrusted to employees. Organize and archive administrative and professional documents. Contribute to the improvement of working methods and internal procedures. 4. To welcome, inform and guide customers with professionalism. Follow up on customer requests and concerns. Write letters, e-mails and other administrative communications. Contribute to the quality of service and customer satisfaction. 5. REPORTING AND FOLLOW-UP OF PERFORMANCE Produce regular activity reports to the Director General. Update the file and administrative operations tracking tables. Report difficulties, anomalies and situations requiring intervention. Propose solutions to improve operational efficiency. 6. To guarantee the confidentiality of administrative information and customer data. Demonstrate discretion, loyalty and professionalism. Execute any other administrative or organizational mission within its competence and entrusted by the General Management. OBJECTIVE OF THE POST: Become a real operational and organizational support of the Director General, ensuring effective monitoring of activities, better internal coordination and rigorous management of client files. Job Requirements
Training in secretarial, executive assistantship or similar field Good command of Word, Excel and digital tools Excellent writing and relational skills Rigor, autonomy and sense of organization Experience appreciated, but not mandatory Your Perks WHY JOIN GENERAL TRAVEL & SERVICES (GTS)? Joining GTS means joining an ambitious company, operating in the dynamic international mobility and services sector. THE ADVANTAGES OF THE POSITION: Direct collaboration with the General Management: A privileged position allowing to participate actively in the organization and development of the company. Skills development: The opportunity to strengthen its capacities in administrative management, coordination, customer relations and follow-up of international procedures. Extensive professional experience: A versatile position offering a variety of assignments and responsibilities. Autonomy and accountability: The ability to take initiative, propose improvements, and make a concrete contribution to business results. Stimulating professional environment: Immersion in the areas of travel, immigration, study abroad and related services. Prospects for development: Opportunities for career progression according to skills developed, commitment and performance. Accompaniment and learning: An opportunity to develop its expertise in
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Bonjour, je suis très intéressé(e) par ce poste chez GENERAL TRAVEL AND SERVICES. Mon expérience en administration et ma maîtrise de les compétences demandées dans l'annonce me permettent d’être immédiatement opérationnel(le). Je serais ravi(e) d’échanger sur ma motivation et mes compétences.
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