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OVERVIEW Founded in 1987, AIDS Healthcare Foundation (AHF) is a global organization providing cutting-edge medicine and advocacy to over 2,900,000 patients in 50 countries. In Malawi, AHF partners with the Ministry of Health and Sanitation to strengthen access to quality treatment for HIV/AIDS, TB, and STIs across multiple districts. Role Purpose To manage front desk operations, support client flow, and strengthen linkage and retention services in a high-volume health facility. Key Responsibilities Welcome clients and manage front desk operations professionally Register clients in EMR systems and maintain accurate records Direct clients to appropriate service points Support linkage of HIV positive clients to care Track missed appointments and coordinate follow-ups Distribute and monitor partner notification slips Maintain reception area supplies and documentation Handle client inquiries and feedback Participate in facility meetings and service improvement initiatives Perform additional administrative duties as assigned Qualifications and Requirements Certificate or Diploma in Business Administration, Information Systems, Public Administration, or related field 2–3 years’ experience in reception or administrative roles Experience in NGO or healthcare environment (added advantage) Strong communication and customer service skills Basic knowledge of EMR systems and MS Office Ability to work in a fast-paced clinical environment High level of confidentiality, integrity, and professionalism APPLICATION METHOD Submit your CV and cover letter to: Email: Only shortlisted candidates will be
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🎯 Responsabilités JOB OPPORTUNITY: CLINIC RECEPTIONIST Location: Blantyre Employer: Ginnery Dental and Medical Centre JOB OVERVIEW Ginnery Dental and Medical Centre is seeking a professional, organised and courteous Receptionist to join its team. KEY DUTIES AND RESPONSIBILITIES Greet and register patients, ensuring th
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