Versatile General Management Assistant – Bafoussam

Versatile General Management Assistant – Bafoussam GENERAL TRAVEL & SERVICES (GTS) is hiring a Versatile General Management Assistant to strengthen its team at Bafoussam . Specializing in international mobility, travel projects, study abroad, immigration and related services, GTS is looking for an employee able to effectively support the General Management in its daily activities. The position offers a versatile dimension: administrative assistance, follow-up of customer files, internal coordination, customer relations and reporting.

Location

City: Bafoussam Location Tyo VilleIn front of Bocom Station Condition: stay at Bafoussam or in the vicinity Attachment: Managing Director Deadline: Apply now Type of contract: Not specified

Main duties

• 1. Assisting the General Management The candidate will be responsible for: Organize and plan the activities of the Director General; Manage appointments, correspondence and professional communications; Prepare meetings and prepare minutes; Ensure the follow-up of decisions and instructions of the General Management.
• 2. Ensure follow-up of customer files Record, classify and update files; Monitor the evolution of procedures related to travel, studies and immigration procedures; Identify incomplete files, delays and deadlines; Make the necessary reminders to customers and employees; Update dashboards and digital tracking tools.
• 3. Participate in administrative coordination

Education / Qualifications

Facilitate the flow of information between the Directorate and the various departments; Monitor the tasks entrusted to employees; Organize and archive administrative documents; Participate in the improvement of internal methods and procedures.

• 4. Managing the relationship with customers Welcoming and guiding clients; Respond to and follow up on requests;

Other information

Write letters, e-mails and other administrative communications; Contribute to the satisfaction and quality of customer service.

• 5. Ensure reporting Prepare activity reports for the Director General; Update the monitoring tables; Report difficulties, anomalies and situations requiring intervention; Suggest ways to improve operational efficiency.
• 6. Guaranteeing confidentiality The person recruited will have to show discretion, loyalty and professionalism, especially in the management of administrative information and data relating to customers. It may also be required to carry out any other administrative or organizational mission within its competence and entrusted by the General Management.

Candidate profile

GTS is looking for a candidate: Have training in secretarial, executive assistantship or similar field; Properly mastering Word, Excel and digital tools; Possessing good writing and relational skills; Rigorous, organized and autonomous; Dynamic, discreet and proactive; Able to handle multiple tasks simultaneously;

Responsibilities

Have a sense of responsibility and initiative.

Experience

Prior professional experience is appreciated, but it is not mandatory. The candidate’s motivation, learning ability and potential will also be considered. Why join GTS? This post allows in particular to: Work directly with the General Management; Develop skills in administrative management and coordination; Gain versatile experience in the international mobility sector; Develop skills in customer relations and follow-up of files; Benefit from a certain autonomy and take initiatives; Evolve in a stimulating professional environment; Gradually develop your expertise and responsibilities. The objective is to make the General Management Assistant a real operational and organizational support for the Management, contributing to better internal coordination and effective follow-up of client files. Application file Interested candidates should prepare: A cover letter A Curriculum Vitae (CV).

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