Customer Service Representative (H/F)
CarBuzz24 recruits independent sales agents to develop its personalized research and automotive import business. The company is positioned on a structured, digitalized and performance-oriented model, with qualified incoming leads and strict internal processes, without improvised cold prospecting.
CarBuzz24 is specialized in personalized research and the import of European vehicles to French customers, with a support designed to make the purchase simpler, more transparent and more secure. The company promotes an operation based on integrity, professionalism, transparency and a result-oriented organization.
Main duties
As an independent automotive sales agent, your role is to convert qualified business opportunities into signed contracts, supporting customers who are already actively looking for a vehicle. You work on a sales and closing activity in a structured framework, with the support of internal teams on the topics of sourcing, sales administration and operational coordination.
Main duties
Process incoming requests from customers with a real car purchase or import project.
Precisely qualify each need: budget, use, deadline, tax constraints, level of requirement, type of vehicle sought.
Advise the customer and sell car research/import services or vehicles offered by CarBuzz24.
Ensure a rigorous commercial follow-up until the signing of the contract and the proper transmission of the file to the teams concerned.
Education / Qualifications
Use CRM to manage leads, document exchanges, track raises and improve your transformation rate.
Work in coordination with internal teams to ensure quality of customer follow-up and smooth import operations.
Candidate profile
Experience
Proven experience in automotive trade,
Strong ease on the phone, in video and in the management of a structured commercial relationship.
Mastery of digital tools and ability to work properly in a CRM.
Numerical, performance, transformation and signature-oriented mindset.
Organization, autonomy, rigor and ability to maintain a constant pace of work.
Real interest in the automobile and understanding the expectations of a demanding clientele in this market.
Other information
What CarBuzz24 provides
CarBuzz24 provides business opportunities through qualified customers already looking for a vehicle, allowing you to focus your energy on qualification, sales and signing rather than unprofitable cold prospecting. The company also provides a CRM of lead management to follow the
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