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Dir - Resp Commercial H/F Posted on 10 March 2025 CFAO Automobile / Moto, Garages - General mechanics Abidjan Job Description: Job Description: The BYD Electric Vehicle Salesperson is responsible for marketing BYD brand vehicles to end customers (individuals, businesses, communities). He/She will not only have to sell electric vehicles, but also offer long-term rental solutions, based on the specificities of BYD models and their positioning in the market. This position involves a complete management of the sales process, from prospecting to the conclusion of the sale or rental contract. Responsibilities: 1. Business development (Sale and Rental): - Prospecting and developing a customer portfolio for BYD electric vehicles, targeting individuals as well as businesses, communities and public administration. - Using the current customer base to detect business opportunities by working closely with LMNS sales representatives. - Identifying and analyzing customer needs to offer them the best solution among available models. - Negotiate and finalize sales by offering both long-term and long-term options. (Priority to direct sales) - Propose innovative marketing actions in line with the commercial strategy. 2. Sales process management: - Organize sales appointments and test one or more models with prospects and customers. - Develop sales proposals tailored to the needs and budget of customers (sales price, rental conditions) explaining the economic benefits and financing solutions adapted. - Track sales from A to Z, from contract signing to vehicle delivery, ensuring continuous communication with customers and support services). guaranteeing customer satisfaction throughout the duration of the contract. 3. Sales tracking and reporting: - Achieve monthly and annual sales targets set. - Achieve planned monthly physical visit goals. - Ensure regular follow-up of prospects and customers to maximize business opportunities. (Phonening, visits) - Provide detailed daily reporting on sales performance, sales opportunities, appointments made and market feedback on the CRM (Creatio) - Ensure inventory and monitoring of vehicle stock in connection with the finance service 4. Training and product knowledge: Maintain in-depth expertise on BYD electric vehicles. Experience - Successful experience of at least 2 years in sales, ideally in the automotive or electric vehicle sector, with a good knowledge of long-term rental solutions. Skills: - Excellent negotiation and sales skills, with a service & solution oriented approach. - In-depth knowledge of electric vehicles and the BYD universe (or ability to learn quickly). - Competence in customer relationship management and loyalty. Personal qualities: - Dynamism, sense of detail, initiative, autonomy and strong result orientation. - Sense of customer service, ability to listen, understand and meet the specific needs of customers. - Appetite for energy transition - Relationship skills and ability to work in a team Full time Without telework from 2 years to 5 years experience
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