Field Service Supervisor at Netcom Africa

Field Service Supervisor at Netcom Africa February, 2026 | MyJobMag

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Field Service Supervisor at Netcom Africa

View Jobs in ICT / Telecommunication /

View Jobs at Netcom Africa

Posted: Feb 25, 2026

Deadline: May 31, 2026

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Built from the ground up for high-speed broadband IP communications, Netcom Africa Limited has been the leading ICT provider of corporate tailored solutions in western Africa since 2004. Our communications product suite is best in class using the latest generation technologies in communications and supported 24/7 by some of the most experienced customer s...

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Field Service Supervisor

Job Type Full Time

Qualification BA/BSc/HND

Experience 5 - 8 years

Location Lagos

Job Field Engineering / Technical  

Responsible for the day to day service delivery operations of the team/unit in complementing the delivery of field related Netcom Services to our clients in conjunction/collaboration with other service delivery units or departments.

Ensure harmonious, efficient, timely delivery and able to maintain synergetic relationships within team members and other units.

Ensure timely delivery of assigned field related works/activities as a managed Service Provider that provides services but not limited to the below:

Connectivity Services

Fiber

Radio

Networking & Power devices installations.

Activities related to Field services in the below areas but not limited to:

Survey

Installation

Relocation

Retrievals

Preventive and Corrective Maintenance

Technical assistance to our partners

Related technical support to our internal and external clients.

Implement and ensure mandatory Safety First policy to be adhered to.

Equip and ensure FSE staff is to sport essential PPE in any activity in the field.

Ensure that staff adheres to timely agreed client schedule.

Provides real-time updates to HOD on assigned task of the team.

Ensures that the team presents themselves to the clients in every activity being carried out at the on-start and acknowledge confirmed completion.

Submit timely activity reports to the HOD.

Ensure that all activities carried out are according to company defined standards.

Provides useful feed back on any improvements on the following areas;

Procedures

Work Flows

Work Instructions

Field related work improvements (frontliner experience)

Service improvements (frontliner experience)

Conducts regular training and instructions to all FSE engineers and technical personnel.

Skills/Knowledge

At least 5 years experience in the telecom or ISP industry (operations experience).

Excellent Leadership Skills

RF engineering/installation knowledge and use of basic measurement equipment and tools.

Customer oriented/focused in delivering services (field related works)

Good communications skills (English and native) both oral and written

Solid understanding of Inverters & batteries

Ability to use, operate, assess and interpret gathered data from

Data Tester

Spectrum analyser

Ground tester

Multi-meter, Voltage and current

BW tester

PC and test applications

Proficient in the use of communication tools for real-time reporting/updating.

Knowledge and practice in Project Management to be able to deliver timely and economically.

Benefits

Healthcare Insurance (HMO)

Paid Leave

Group Life Insurance

Hybrid work model

Professional Development Reimbursement

Check how your CV aligns with this job

Method of Application

Interested and qualified? Go to Netcom Africa on netcomafrica.zohorecruit.com to apply

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