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Assistant Underwriting Manager – SME/Retail Lines

NICO Insurance Zambia
📍 LusakaCDI🗓️ 6 days ago

Job Description

Lusaka
CDI

Your safety comes first — read before you go. Taf4All only lists job offers published by third parties. We are not the employer, we do not conduct these recruitments, and we cannot guarantee what happens once you make contact — you deal directly with the person or company behind the offer, at your own risk.

Expérience

*]:pointer-events-auto R6Vx5W_threadScrollVars scroll-mb-[calc(var(–scroll-root-safe-area-inset-bottom,0px)+var(–thread-response-height))] scroll-mt-[calc(var(–header-height)+min(200px,max(70px,20svh)))]” dir=”auto” data-turn-id=”request-WEB:a9a26d48-9c65-4f3a-9b92-45a93e66b301-186″ data-turn-id-container=”request-WEB:a9a26d48-9c65-4f3a-9b92-45a93e66b301-186″ data-testid=”conversation-turn-18″ data-turn=”assistant”> div:has([data-free-thinking-preview-answer=true])+:is(.text-message,.relative:has(>.text-message))]:-mt-2 grow”> ASSISTANT UNDERWRITING MANAGER – SME/RETAIL LINES NICO Insurance Zambia Limited is a leading general insurance company committed to providing innovative and customer-focused insurance solutions. We are committed to delivering excellent service while building a high-performing and professional team. NICO Insurance Zambia Limited invites applications from suitably qualified and experienced candidates for the position of Assistant Underwriting Manager – SME/Retail Lines. The Role The successful candidate will assist in managing the SME/Retail Lines Unit in line with the Company’s strategy, policies and procedures. Key Responsibilities The successful candidate will be responsible for:

  • Supporting the planning and management of underwriting operations, including analysing market trends, business performance and claims experience.
  • Managing renewals and ensuring renewal notices and documentation are processed within the required timelines.
  • Reviewing and approving underwriting transactions within authorised limits and escalating matters where appropriate.
  • Conducting risk surveys and risk assessments for existing and prospective business.
  • Assessing new risks, determining appropriate terms and preparing quotations within authorised limits.
  • Monitoring premium bookings and supporting the achievement of underwriting targets.
  • Managing and maintaining relationships with brokers, agents and clients.
  • Providing technical underwriting advice to existing and prospective clients.

Ensuring underwriting operations comply with applicable regulatory requirements, KYC requirements and client service level agreements.

  • Addressing stakeholder and client complaints within agreed service levels.
  • Supervising, guiding and training underwriting staff on procedures, policy coverage and underwriting systems. Qualifications & Experience Applicants should possess:
  • A first degree in Insurance, Business Administration, Finance, Economics or equivalent (ZAQA certified).
  • 3 to 6 years’ relevant experience in general insurance. Key Competencies The ideal candidate should demonstrate:
  • Ability to manage and develop staff.

Strong verbal and written communication skills, including the ability to prepare accurate reports.

  • Good planning and organisational skills.
  • Strong analytical and problem-solving ability.
  • Effective interpersonal and negotiation skills with the ability to achieve agreed targets.

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Expert Application Advice

When applying to NICO Insurance Zambia, make sure your CV clearly shows how you’ve led teams to exceed targets—number one way to stand out. If les compétences demandées dans l'annonce is listed, include a short example of how you mastered it in a previous role.

Positioning — Your cover letter must answer one question: why YOU for THIS specific role right NOW? Avoid generic templates — one sentence on what you specifically bring beats three generic paragraphs.

Sales KPIs — Revenue generated, portfolio growth, quota attainment (%): these 3 metrics are mandatory in senior interviews. Also prepare your 100-day plan — sales directors who arrive with a plan are consistently perceived as more credible.

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Your safety comes first — read before you go

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  • •Never pay any amount of money — for a file, a training, a uniform, or an interview. A real employer never asks the candidate to pay.
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  • •A salary that is far above the market rate for the position and the city is a red flag — be extra cautious.

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