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Job Description
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Position: Digital Health Officer x 2 Department: Programs- EPiC Project – Sierra Leone Based in: Falaba & Kailahun Reports to: Digital Health/M&E Manager Posted on: Friday 2 nd October 2026 Who We Are PSI is a network of locally rooted, globally connected organizations working to achieve consumer-powered healthcare — people-centered health systems that ensure quality, affordable care wherever and whenever it is needed. Our origins in sexual and reproductive health have grown into a broader mission. Today, we work with the public and private sectors as well as local communities, prioritizing people’s voice and choice and developing solutions to meet their essential health needs. Over the past five decades, we have helped push boundaries, break taboos, set trends, and develop innovative solutions to complex global health challenges. Do you want to join PSI to help make it easier for all people to lead healthier lives and plan the families they desire? Read on! What are we looking for? The candidate we hire will embody PSI’s corporate values: Collaboration: You can work independently but thrive within a team. Trust: You trust that your manager and team will have your back and care deeply about gaining that same trust from your teammates Pragmatism: You dive in and maintain momentum even when things are ambiguous, and you do not let perfect get in the way of good enough. Honesty: You are not afraid to speak up and speak your mind. Measurement: You set clear and challenging goals and hold yourself accountable to driving measurable results. Commitment: You are independent and a free thinker, but you’re ready to buy in the direction of the team and commit to its success. Partner with us!
PSI Sierra Leone is implementing innovative digital health programming to improve access to and use of essential health services. PSI Sierra Leone seeks a Digital Health Officer with a strong ICT background and practical experience in DHIS2, ComEMR and SPICE to support the implementation, maintenance, user adoption, data quality and integration of digital health platforms across supported districts.
The Digital Health Officer will work closely with the Digital Health Manager, Ministry of Health/DPPI and DPHC, CHW Hub, DHMTs, digital health partners and field teams to ensure that digital platforms are functional, users are supported, devices are properly managed, and quality data flows from community and facility levels into routine health information systems. Sound like something you would be interested in. Read on. Your contribution The person will: The Digital Health Officer will: Support the implementation and routine use of ComEMR at community and primary healthcare levels. Provide technical support to CHWs, Peer Supervisors, PHU staff and field officers on the use of ComEMR applications. Support the mapping of data flows from ComEMR → CHWs/Peer Supervisors → PHUs → DHMTs → DHIS2 . Support ComEMR implementation, user onboarding, configuration, UAT, troubleshooting and go-live activities . Provide first-line technical support for application access, user accounts, synchronization, connectivity and other system issues. Maintain the digital device registry , including phone assignment, IMEI records, user details and device status. Support Mobile Device Management (MDM) enrollment, configuration and compliance for smartphones and tablets used by field teams. Support troubleshooting of device, application, connectivity and synchronization problems and escalate complex issues to the Digital Health Manager, Medtronic LABS or other technical partners. Assist with the configuration and deployment of phones for ComEMR and MDM . Support user verification and reconciliation against approved CHW and Peer Supervisor master lists . Participate in digital health training, refresher training, mentorship and supportive supervision. Assist with preparation of DHIS2 dashboards, ComEMR/SPICE reports, data summaries and one-page briefs for program review meetings. Support monthly data review meetings at chiefdom/community level and quarterly district reviews. Document technical issues, resolutions, system enhancements and lessons learned in a digital health issue/action tracker .
Support adherence to data protection and information security requirements, including appropriate user access, passwords/PINs and responsible handling of personal information.
Undertake regular field visits to support digital health implementation in districts and hard-to-reach locations. Key Responsibilities by Technical Area Digital Health Officer Responsibility ComEMR User support, configuration, UAT, deployment, troubleshooting, synchronization and adoption Data entry, validation, analysis, dashboards, reconciliation and reporting ICT/Devices Device configuration, IMEI registry, troubleshooting and asset tracking Device enrollment, compliance monitoring, remote support and escalation Data Quality DQA, data validation, reconciliation and corrective actions Training User training, refresher training, mentorship and technical demonstrations Field Support CHW, PS, PHU and DHMT technical support Documentation Issue logs, user lists, device registers, training reports and technical reports What Are We Looking For? We are looking for a technically strong and field-oriented professional with a background in ICT, Information Systems, Health Informatics or a related discipline , who is passionate about applying technology to strengthen public health systems. Qualifications Bachelor’s degree in Information Technology, Information Systems, Computer Science, Health Informatics, ICT or a related field . Practical experience working with DHIS2 , including data entry, validation, dashboards, Pivot Tables/Visualizations and routine reporting. Practical experience with community health information systems such as ComEMR . Experience providing ICT and digital health support to health workers, CHWs, Peer Supervisors and district health teams. Experience with Android devices, device configuration, MDM, mobile applications and connectivity troubleshooting . Experience supporting digital health training, user acceptance testing, deployment and post-deployment support . Understanding of HMIS, community health information systems and health data flows . Experience working with Ministry of Health, DHMTs, CHW programs and development/implementing partners is desirable. Knowledge of data protection, user access management and basic information security principles.
Strong analytical, troubleshooting, communication and report-writing skills. Willingness to stay in the implementation districts and hard-to-reach communities. Preferred Experience The ideal candidate should be able to demonstrate practical experience in: ICT → DHIS2 → ComEMR → MDM/Devices → Data Quality → Field Support Suggested Reporting Line Works closely with: MOH/DPPI, DPHC, CHW Hub, DHMTs, M&E team, ICT team, Medtronic LABS and other digital health partners. This framing makes the position much closer to an ICT/Digital Health implementation officer , which fits someone with strong ICT training plus practical DHIS2, ComEMR, device/MDM and field implementation experience Interested and qualified individuals should submit their Curriculum Vitae and Application letter to: The Human Resources/Administrative Coordinator, Population Services International-Sierra Leone, 3 Fadika Drive, IMATT-Hill Station, Freetown, or via email to The deadline for the submission of applications is Friday 16 th October 2026 by 5 PM GMT . PSI is an Equal Opportunity Employer and encourages applications from qualified individuals regardless of actual or perceived race, religion, colour, sex, age, national origin, disability, sexual orientation, marital status, personal appearance, matriculation, political affiliation, family status or responsibilities, gender identity or expression, pregnancy, childbirth, related medical conditions or breastfeeding, genetic information, amnesty, veteran, special disabled veteran or uniform service member status or employment status.
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