CO
ICT End-User HW/SW Support, Bangui, Central African Republic
CDI16 days ago
Job Description
Bangui
CDI
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ICT END USER HW/SW SUPPORT (Network, Voice & Security (Cisco CUCM / Check Point) (2 positions), Central African Republic Organization: Committed To Good (CTG) Country: Central African Republic City: Bangui Office: CTG in Bangui Position details Vacancy id: VAC-74877 Job title: VAC-74877 ICT END USER HW/SW SUPPORT (Network, Voice & Security (Cisco CUCM / Check Point) Location: Multiple locations across Central African Republic Apply by: 10-Oct-2026 Start date: 25-Oct-2026 Duration: - Number of vacancies: 2 Qualification: Bachelor degree or equivalent in Technical Diploma in Information Technology, Telecommunications, Computer Science, Cybersecurity, or a related field. ( essential). Sector experience: Minimum of 5 year/s of demonstrable relevant experience in in depth knowledge of IT infrastructure, network administration, cyber security & cloud computing ( essential). Geographical experience: Minimum of 5 year/s of experience in Africa ( essential). Languages: Fluent in English ( essential). Working level in French ( desirable). Job description CTG overview CTG was established in 2006, almost 20 years ago, in Afghanistan. We currently operate in 35 countries and have approximately 11,500 staff members committed to good! But do you know who we are? And what do we do? We provide tailored Human Resources and Staffing Solutions that support critical global initiatives across Humanitarian and Development sectors, and are now strategically foraying into new industries, including Construction, Energy, and IT, with a focus on high-risk regions. Here's a list of services we offer: Staffing solutions and HR management services Monitoring and evaluation Fleet management and logistics Facilities management Sustainability and Communications Advisory Election monitoring and observation IT professional services Medical assistance . Overview of position CTG is seeking a highly skilled Network, Voice & Security Technician to support and maintain enterprise network infrastructure, Cisco Unified Communications (CUCM) environments, and Check Point security platforms. The successful candidate will ensure the availability, performance, and security of voice, video, and data communication services while providing advanced technical support to users and remote sites. Role objectives Key Responsibilities Administer and support LAN/WAN, Wi-Fi, routing, switching, and Internet connectivity. Manage and troubleshoot Cisco Unified Communications Manager (CUCM), IP Telephony, SIP trunks, voice gateways, Cisco Unity Connection, and collaboration platforms. Administer Check Point firewalls, VPNs, access control policies, and threat prevention solutions. Monitor network, voice, and security infrastructure to ensure service availability and performance. Provide advanced troubleshooting for network, VoIP, and security incidents. Support telecommunications systems, including WAN and remote site connectivity. fg98iw6 DLg4g0 Maintain technical documentation, network diagrams, and operational procedures. Provide end-user support and technical guidance on ICT services. Perform any other tasks requested by the supervisor. Project reporting N/A Key competencies Qualifications & Experience Education Bachelor's Degree or Technical Diploma in Information Technology, Telecommunications, Computer Science, Cybersecurity, or a related field. Work Experience Minimum 5 years of relevant experience in network administration, VoIP/Unified Communications, and cybersecurity. Proven hands-on experience with: Cisco Routing & Switching Cisco CUCM and IP Telephony SIP, VoIP, and voice gateways Check Point Firewall Administration VPN and network security technologies Experience in international organizations, humanitarian operations, or remote environments is desirable. Preferred Certifications CCNA or CCNP Enterprise CCNP Collaboration (preferred) Check Point CCSA and/or CCSE CompTIA Security+ or equivalent Competencies Strong troubleshooting and analytical skills. Ability to work independently under pressure. Excellent communication and customer service skills. Strong commitment to cybersecurity and operational excellence. Team management N/A Further information Qualified female candidates are strongly advised to apply. Disclaimer:
- At no stage of the recruitment process will CTG ask candidates for a fee. This includes during the application stage, interview, assessment and training.
- CTG has a zero tolerance to Sexual Exploitation and Abuse (SEA) which is outlined in its Code of Conduct. Protection from SEA is everyone's responsibility
- CTG encourages all candidates applying for this advertisement to ensure that their candidate profile is up to date with up to date experience / education /
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