emprego.co.mz
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Technical Director
Heading Moçambique
Heading is recruiting a Technical Director, to be based in Maputo, Mozambique.
Responsabilités
Lead the technical delivery and operational performance of Managed Services projects across RAN, Transmission, Core, IP, and Network Operations
Ensure network availability, reliability, performance and SLA compliance in line with customer requirements
Provide technical leadership for network operations, fault management, service assurance, optimization and major incident resolution
Manage technical relationships and escalations with key service provider customers
Drive network performance improvement, operational efficiency, automation and service quality initiatives
Oversee technical teams and ensure effective delivery of 24/7 network operations and maintenance
Manage technical risks, capacity requirements, network upgrades and service continuity
Ensure compliance with customer requirements, Huawei processes, telecommunications standards and applicable regulations
Provide technical direction on new technologies, network evolution and improvement projects
Develop technical capability through coaching, mentoring and performance management of engineering teams
Drive automation, digitalization and process improvements to improve operational efficiency and reduce service-impacting incidents
Ensure timely and effective management of major incidents, emergency situations and network outages, including root-cause analysis and corrective actions
Drive preventive maintenance, network optimization and continuous improvement initiatives
Stablish a culture of accountability, technical excellence, customer focus and continuous improvement across the Managed Services organization
Requisites
Formation / Diplômes
Degree in Telecommunications, Electrical Engineering, Information Technology or a related field
Expérience
Have at least 5 years of experience
Fluent in English (spoken and written)
Excellent communication skills
Extensive experience in Telecommunications Managed Services and Network Operations
Strong technical knowledge of RAN, Core, Transmission/IP and network service assurance
Proven experience managing large-scale telecom operator projects and technical teams
Experience working with major South African service providers
Strong customer management, technical problem-solving and leadership skills
Only shortlisted applicants will be
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