Computer Data Analyst – DAS / IDM

EXCLUSIVE

BAC Level+4 Deadline: March 18, 2026

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Other information

PAM recruits an IT Data Analyst – DAS / IDM

Job overview

The World Food Programme (WFP) is the largest humanitarian organization in the world. It saves lives in emergencies and uses food aid to build a path to peace, stability and prosperity for people recovering from conflict, disasters and the consequences of climate change.

TITLE OF THE POSITION:

Computer Data Analyst – DAS / IDM

CONTRACT TYPE:

Service contract – SC8

UNIT/DIVISION:

TEC‑ESARO‑ROC

Location

PLACE OF AFFECTATION (City, Country): Brazzaville, République the Congo

DURATION:

As soon as possible until 31/12/2026

Responsibilities

RESPONSIBILITIES / ATTRIBUTIONS

Under the supervision of the Head of TEC, the incumbent must: A. Operational and technical support Provide technical support to field teams on recipient registration, verification, management of payment instruments and reconciliation processes. Contribute to the deployment and extension of SCOPE and other WFP beneficiary management tools, ensuring compliance with WFP standards and recipient engagement protocols. Provide technical support to SCOPE users at the country level and escalate incidents to the second level of support when necessary. Contribute to data verification exercises and database clean-up operations, ensuring alignment with transfer plans and recipient lists. Ensure that the Country Office has the necessary equipment and resources to implement digital solutions for beneficiaries.

Education / Qualifications

Provide technical support to the digital transformation project for the country office. Contribute to the configuration of SCOPE equipment, computer network and systems. B. Data management and quality assurance Collaborate with the program and field offices to design and update anomaly detection dashboards. Support the implementation of the SOP on duplicate and anomaly management, ensuring timely follow-up. Perform data quality checks of recipients and ensure quick feedback loops to field teams and cooperating partners (CPs). Contribute to the automation of monthly reports and ensure the timely transmission of IDM data as part of cash transfer performance monitoring (CBT) and in-kind. C. Capacity-building and coordination Organizing training sessions for WFP staff and cooperating partners on registration and distribution tools, data quality, data protection and information sharing standards. Support coordination with relevant units (RAM, M&E, TEC, Protection, Cooperating Partners) to ensure timely and efficient delivery of assistance. Contribute to the development of the country’s DAS/IDM strategy and roadmap and support its implementation. D. Knowledge and documentation management Draft, maintain and update IDM/DAS SOPs and related documents to ensure efficient operations. Document lessons learned, standard procedures and best practices. Support the preparation of donor reports, evaluations and internal reviews as required.

Candidate profile

Education Graduate degree in Information Systems, Social Sciences, Statistics, Data Management, Humanitarian Action or related fields. An undergraduate university degree with additional years of experience may be accepted.

Experience

At least 3 years of professional experience, preferably in the fields of technology, data management, information management, operations management or humanitarian programming. Experience with the management tools of humanitarian beneficiaries such as SCOPE or similar systems is an asset. Knowledge of data protection principles, humanitarian identity management or fraud prevention is an important asset. Prior experience with PAM is an advantage. Knowledge and skills Strong knowledge of beneficiary registration systems and operational data management. Strong knowledge of dashboard virtualization and visualization tools, such as Tableau, Power BI or similar tools, is an asset. Ability to diagnose and solve problems related to digital tools and provide practical support to field teams. Knowledge in planning, design, development, implementation and maintenance of IT solutions. Analytical skills to identify data anomalies and correct inconsistencies. Experience in training facilitation and capacity building. Mastery of Excel, data visualization tools and the Microsoft Office suite. Proven and practical experience in planning and implementing beneficiary registrations and distributions via SCOPE. Knowledge of computer network management. Languages Mastery of French essential (working language in République of the Congo). Good knowledge of English required.

EXPECTED PRODUCTS (DELIVERABLES)

Timely technical support provided to field offices, including the resolution of digital tool incidents and the production of mission and capacity building reports. Monthly reports on anomaly detection and duplicate management prepared and submitted, demonstrating effective resolution of data inconsistencies. Maintained and updated IDM dashboard with comprehensive documentation of SOP compliance and advanced use of Microsoft Office visualization tools and suite. Developed training materials, developed and animated sessions, contributing to the capacity building of field teams. SCOPE deployments planned, designed, implemented and evaluated, based on proven experience in registration and distribution of beneficiaries via SCOPE. Consolidated report produced, summarizing achievements, identifying gaps and proposing operational recommendations.

OUR VALUES

Integrity Collaboration Engagement Humanity Inclusion

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