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Job Title: Lodge Manager Department: Operations Reports To: Director Location: Lusaka Employment Type: Full-Time Job Description : The Lodge Manager is responsible for overseeing the daily operations of the lodge to ensure excellent customer service, efficient business performance, compliance with Zambian food safety and labour regulations, and achievement of sales and profitability targets. The role involves managing staff, maintaining high operational standards, controlling costs, and ensuring customer satisfaction. Key Responsibilities:
Drive sales through marketing initiatives, monitor market trends, prepare operational reports, analyse performance, and recommend improvements to achieve business objectives. Qualifications: Diploma or Bachelor’s Degree in Hospitality Management, Business Administration, Tourism, Hotel Management, or a related field. Additional management or food safety certification is an added advantage. Experience:
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