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Strathmore University, a Chartered University located in Nairobi, Kenya, is seeking a dedicated Provident Fund Junior Officer to join its team. As the first multiracial and multi-religious educational institution in English-speaking Eastern Africa and the first institute of higher learning in East and Central Africa to be ISO certified in 2004, Strathmore University is committed to providing all-round quality education. This full-time position falls under the Finance/Accounting/Audit field and requires a Bachelor's degree or professional certificate.
Job Purpose: The Provident Fund Administrator provides administrative and operational support in the day-to-day management of the Strathmore Educational Trust Staff Provident Fund. The role supports member administration, contribution processing, benefit administration, records management, member services and communications, and compliance with the Retirement Benefits Act (RBA) Regulations, the Trust Deed and Rules, and internal policies. The position plays a key role in ensuring efficient Fund operations by maintaining high standards of data integrity, responsive member service, and effective communication while supporting business continuity within the secretariat office.
Key Responsibilities:
Member Administration: Maintain accurate and up-to-date member records. Process new member enrolments, exits, beneficiary nominations, and updates to member information. Update contribution records and ensure the accuracy and completeness of member data. Maintain secure electronic and physical member records in compliance with the Data Protection Act, 2019, and Fund policies.
Contributions Administration: Process employer and member contributions received through payroll. Reconcile monthly contribution schedules against payroll remittances and identify discrepancies for resolution. Support the timely allocation of contributions to individual member accounts. Prepare routine contribution reports and maintain accurate contribution histories.
Member Services and Communications: Serve as the first point of
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