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At IDEON, we follow strict codes of ethics, confidentiality, and practice standards in the delivery of services to clients. Our services help businesses expand and optimize operations. We are providers of end-to-end business enabling services that help businesses expand and optimize operations across different industries. Our services include: COLLECTIONS...
We are currently recruiting for the following positions:
Call-Centre Debt Collector - Conventional Portfolio
Job Type: Full Time Qualification: Diploma
Location: Customer Care, Success and Service
Profile: Diploma or degree preferable in a business-related course. Call-centre experience on conventional books, hard/late collections. Proficiency with Microsoft Office, CRM or collections software; comfort in data entry and reporting.
Skills: Polished telephone etiquette, persuasive negotiation skills, and strong listening ability. Empathy balanced with professionalism; ability to handle conflict and stressful conversations calmly. Resilient under pressure, goal-driven, highly organized and deadline-oriented.
Relationship Officer - Voi
Job Type: Full Time Qualification: BA/BSc/HND, Diploma Experience: 2 years Location: Nairobi Job Field: Sales and Business Development
Requirements: Minimum diploma or bachelor's degree in a business related field. At least 2 years work experience as a loan officer, collection officer or relationship officer. Good communication and customer service skill. Good negotiation skills.
Responsibilities: Client attraction and retention. Meet loan disbursement and collection targets. Delivery of quality customer service to our esteemed clients.
Relationship Officer - Bamburi
Job Type: Full Time Qualification: BA/BSc/HND, Diploma Experience: 2 years Location: Nairobi Job Field: Sales and Business Development
Requirements: Minimum diploma or bachelor's degree in a business related field. At least 2 years work experience as a loan officer, collection officer or relationship officer. Good communication and customer service skill. Good negotiation skills.
Responsibilities: Client attraction and retention. Meet loan disbursement and collection targets. Delivery of quality customer service to our esteemed clients.
Relationship Officer - Wotee
Job Type: Full Time Qualification: BA/BSc/HND, Diploma Experience: 2 years Location: Nairobi Job Field: Sales and Business Development
Requirements: Minimum diploma or bachelor's degree in a business related field. At least 2 years work experience as a loan officer, collection officer or relationship officer. Good communication and customer service skill. Good negotiation skills.
Responsibilities: Client attraction and retention. Meet loan disbursement and collection targets. Delivery of quality customer service to our esteemed clients.
Relationship Officer - Emali
Job Type: Full Time Qualification: BA/BSc/HND, Diploma Experience: 2 years Location: Nairobi Job Field: Sales and Business Development
Requirements: Minimum diploma or bachelor's degree in a business related field. At least 2 years work experience as a loan officer, collection officer or relationship officer. Good communication and customer service skill. Good negotiation skills.
Responsibilities: Client attraction and retention. Meet loan disbursement and collection targets. Delivery of quality customer service to our esteemed clients.
Relationship Officer - Isiolo
Job Type: Full Time Qualification: BA/BSc/HND, Diploma Experience: 2 years Location: Isiolo Job Field: Sales and Business Development
Requirements: Minimum diploma or bachelor's degree in a business related field. At least 2 years work experience as a loan officer, collection officer or relationship officer. Good communication and customer service skill. Good negotiation skills.
Responsibilities: Client attraction and retention. Meet loan disbursement and collection targets. Delivery of quality customer service to our esteemed clients.
Relationship Officer - Wundanyi
Job Type: Full Time Qualification: BA/BSc/HND, Diploma Experience: 2 years Location: Nairobi Job Field: Sales and Business Development
Requirements: Minimum diploma or bachelor's degree in a business related field. At least 2 years work experience as a loan officer, collection officer or relationship officer. Good communication and customer service skill. Good negotiation skills.
Responsibilities: Client attraction and retention. Meet loan disbursement and collection targets. Delivery of quality customer service to our esteemed clients.
Relationship Officer - Makindu
Job Type: Full Time Qualification: BA/BSc/HND, Diploma Experience: 2 years Location: Nairobi Job Field: Sales and Business Development
Requirements: Minimum diploma or bachelor's degree in a business related field. At least 2 years work experience as a loan officer, collection officer or relationship officer. Good communication and customer service skill. Good negotiation skills.
Responsibilities: Client attraction and retention. Meet loan disbursement and collection targets. Delivery of quality customer service to our esteemed clients.
Relationship Officer - Luanda
Job Type: Full Time Qualification: BA/BSc/HND, Diploma Experience: 2 years Location: Nairobi Job Field: Sales and Business Development
Requirements: Minimum diploma or bachelor's degree in a business related field. At least 2 years work experience as a loan officer, collection officer or relationship officer. Good communication and customer service skill. Good negotiation skills.
Responsibilities: Client attraction and retention. Meet loan disbursement and collection targets. Delivery of quality customer service to our esteemed clients.
Relationship Officer - Maua
Job Type: Full Time Qualification: BA/BSc/HND, Diploma Experience: 2 years Location: Nairobi Job Field: Sales and Business Development
Requirements: Minimum diploma or bachelor's degree in a business related field. At least 2 years work experience as a loan officer, collection officer or relationship officer. Good communication and customer service skill. Good negotiation skills.
Responsibilities: Client attraction and retention. Meet loan disbursement and collection targets. Delivery of quality customer service to our esteemed clients.
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