Program Manager - Offre-emploi.sn

Program Manager - Offre-emploi.sn

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Program Manager

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Médecins Sans Frontières

Countries: Côte d’Ivoire, Kenya, Senegal, South Africa

Organization: Médecins Sans Frontières

Closing date: 25 Mar 2026

CONTEXT

The MSF Academy for Healthcare is a MSF intersectional initiative that has been created with the aim to increase the quality of healthcare in health care services directed or supported by MSF by strengthening the skills and competencies of healthcare workers through structured, competency-based and recognized or accredited learning programs. The Academy has a growing portfolio of learning programmes addressing specific learning needs and objectives for different categories of healthcare staff in MSF managed or supported healthcare services. All these projects are chosen in line with overall MSF medical operational priorities.

A large focus is on MSF’s national staff but increasingly includes also staff of ministries of health, especially in the countries with the largest gaps in human resources for health (HRH) capacity. Presently, a lot of effort goes to nursing care and maternity care staff in MSF hospitals or MSF supported hospitals and to staff working in out-patient care in primary healthcare facilities. The Academy develops adapted comprehensive curricula and invests a great deal in clinical mentorship in the healthcare services of practice. Beyond MSF projects, the Academy connects also to health authorities to work on recognition of its learning programmes and organises occasionally also financial, organisational and pedagogical support (through e.g. sponsoring scholarships) to existing schools for training of healthcare workers.

Discover more about it on MSF Academy for Healthcare .

We have a growing “global team”, composed of the director, deputy director, resource manager, MEAL manager (Monitoring, evaluation, accountability, and learning), communication and information officer, project managers, training coordinators as well as a strong technical team comprising of medical experts and learning science experts to support our projects, as well as a group of distance-learning clinical mentors for the AMR programme (Antimicrobial Resistance) and tutors for PGDIP courses (Postgraduate Diploma). In the countries where a training program is implemented, strong country teams are present. The global team counts around 30 staff, and the program-based teams have around 70 staff.

As Programme Manager you lead the implementation of the MSF Academy for Healthcare learning programmes across assigned countries, ensuring high quality delivery aligned with MSF’s humanitarian principles and the Academy’s strategic plan. You report to the MSF Academy Directors, and you supervise the country teams in their portfolio, and you manage at least one “distance‑learning” academic course programme. Portfolios may be reshuffled and are not tied to specific countries or learning programmes.

MAIN RESPONSIBILITIES

Strategic Leadership & Coordination

Define and adapt the implementation strategy for MSF Academy learning programmes in each country, in collaboration with global and country teams

Oversee the implementation and rollout of in‑person programmes across assigned countries, ensuring progress, quality, and compliance with MSF Academy standards and internal controls

Lead the management of one or two postgraduate diploma or online courses, ensuring, among others, the selection process together with Learning and Development (L&D) referents and pool managers of each operational centre

Contribute to the Academy’s overall strategy, organisational development and decision‑making as member of the Management Team

Promote cross‑functional collaboration to strengthen operational support and programme coherence

Team Management & Capacity Development

Manage country teams through their country representatives, pedagogical managers, or clinical mentors according to the set up in the assigned countries

Supervise coordinators in their management or directly manage tutors or mentors involved in assigned postgraduate diploma or online courses

Participate in the recruitments (or matching in collaboration with pool managers from all operational centres), the onboarding and offboarding of coordinators, tutors or mentors; of country representatives and, when relevant, other country team members, ensuring ongoing guidance and performance support

Stakeholder Engagement, Communication & Representation

Coordinate with the operational cells/desks at Head Offices level for the countries in the portfolio, ensuring they follow MSF’s operational processes (inter‑desk meetings, annual reviews, action plans, round tables and other relevant forums)

Support country representatives in engaging with MSF country and project coordination teams (Country Coordinators, Medical Coordinators and Human Resources (HR) / L&D Coordinators to ensure programme alignment and follow‑up

Maintain constructive relationships with external stakeholders, including ministries of health/education, medical councils, universities, and suppliers

Work closely with MSF Academy technical referents: nursing, maternity, outpatient and paediatric care, ward supervision, pedagogical, communication, Monitoring Evaluation Accountability & Learning (MEAL) to ensure programme quality and coherence

Prioritise key communication topics and support country teams in their communication efforts

Participate in project visits, regional meetings and Operational Centre visits as required

Monitoring, Evaluation & Information Management

Ensure effective implementation of the MSF Academy information management and monitoring & evaluation systems (Information Knowledge Management & MEAL)

Produce, review and validate routine reporting, thereby contributing to learning, accountability, and programme improvement

Ensure effective planning and management of the workforce and of financial and material resources across assigned countries and distance-learning programmes, and remain accountable for its effective use

REQUIREMENTS

Education & Experience

Higher education or university degree in healthcare, or in Social, Economic or Political Science, Communications, International Relations, Development, Humanitarian studies, or a related area of study

Minimum 5 years of Project Management experience including MSF or other international NGOs

At least one MSF experience in a Coordination role is mandatory

Solid understanding of Information Knowledge Management (IKM) as well as Monitoring & Evaluation (MEAL) processes

Experience in health professions education or in curriculum development is an asset

Competencies

Strategic thinking and vision

Strong leadership

People management and development

Teamwork and cooperation

Result and quality orientation

Negotiation skills and capacity to build consensus

Initiative and Innovation, problem solving skills

Adaptability

Networking and Building Relationships, Advocacy

Excellent planning and organisational skills

Cross-cultural awareness

Proficiency in standard IT tools (Word, Excel, internet) and ability to learn new digital systems

Languages

Proficiency in English and French , both spoken and written is mandatory

Good knowledge of Arabic is an asset

Other

Willingness to travel overseas to visit projects, regional officers and MSF Operational Centres

CONDITIONS

Expected starting date: As soon as possible

Locations*: Dakar (Senegal) Abidjan (Ivory Coast), Nairobi (Kenya), Johannesburg or Cape Town (South Africa)

• Other location/s where there is an MSF entity could be exceptionally discussed. The final outcome depends on the residency of the candidate, the local legal limitations (residency, work permit, etc.) and on the agreement with the hosting MSF entity of these locations

Contract type: fixed-term contract – full-time

Contract duration: 12 months (extendable)

Mobility: at least 40% project visits per year

The contractual terms, conditions and salary will be established according to the place of work and in respect of MSF standard function and salary grids

Adhere to the MSF principles and to our managerial values: Respect, Transparency, Integrity, Accountability, Trust and Empowerment

Adhere to the MSF Behavioural Commitments

Deadline for applications: 25th of March 2026

[Click the Apply button below to see the contact details]