Senior Account Manager – Energy Sector (Oil & Gas)

Responsabilités

Revised Version: The Relationship Manager for Oil and Gas is responsible for cultivating and maintaining strong client partnerships within the energy sector. This role involves overseeing account portfolios, identifying business growth opportunities, and ensuring high levels of client satisfaction through tailored financial and advisory solutions. The ideal candidate will possess a minimum of five years of experience in relationship management, preferably within the oil and gas industry, along with a proven ability to develop strategic initiatives. Strong interpersonal and communication skills are essential to nurture long-standing client relationships and collaborate effectively with internal teams. Additionally, the position requires a deep understanding of market trends, regulatory frameworks, and financial acumen to drive sustainable business outcomes. United Bank for Africa (UBA) seeks a highly motivated and experienced professional to drive its strategic objectives forward. The ideal candidate will possess a bachelor’s degree in finance, accounting, business administration, or a related field, along with a minimum of five years of progressive experience in banking operations, risk management, or financial advisory services. Proficiency in financial analysis, regulatory compliance, and digital banking solutions is essential, while strong leadership and interpersonal skills are required to manage cross-functional teams. Responsibilities include overseeing financial transactions, implementing risk mitigation strategies, enhancing customer experience through innovative banking solutions, and ensuring adherence to industry standards and internal policies. The role demands adaptability to dynamic market conditions and a commitment to fostering sustainable growth within the organization. We are seeking a dedicated professional to join our banking team, where expertise in financial services and a commitment to client satisfaction are paramount. The ideal candidate will possess a strong academic background in finance, economics, or a related field, coupled with relevant certifications such as CFA or CPA. A minimum of five years of progressive experience in banking operations, risk management, or financial advisory is essential. Proficiency in financial software, regulatory compliance knowledge, and exceptional analytical and communication skills are required. Responsibilities include managing client portfolios, assessing creditworthiness, ensuring adherence to banking policies, and fostering long-term client relationships. The role demands adaptability to evolving industry standards and a proactive approach to problem-solving. Management, Accounting & Finance, Sales & Retail, Business Operations, Customer Service, and Energy & Mining professionals seeking opportunities in leadership, strategic planning, financial oversight, sales execution, retail management, operational efficiency, client relations, or resource extraction are encouraged to apply. Candidates must demonstrate proficiency in relevant industry standards, possess strong analytical and communication skills, and exhibit the ability to drive growth, optimize processes, and maintain compliance with regulatory frameworks. Responsibilities include overseeing teams, analyzing financial performance, executing sales strategies, managing retail operations, ensuring smooth business workflows, delivering exceptional customer experiences, and contributing to sustainable energy initiatives. Background United Bank for Africa (UBA) stands as a premier financial institution in Africa, operating across twenty countries and four key global financial hubs: London, Paris, New York, and Dubai. Over time, UBA has transformed into a comprehensive Pan-African provider of banking and financial services, accessible through a variety of channels worldwide. In Uganda, UBA established its initial footprint in East and Southern Africa, establishing a robust network of branches and ATMs nationwide. The bank is committed to broadening its retail and commercial reach in Uganda by introducing innovative financial products and tailored solutions. To support this growth, UBA is now seeking highly motivated, competent, results-driven, and dynamic professionals to fill the following positions. Oversee a diverse array of operational duties, including process optimization, team management, and cross-departmental collaboration to ensure alignment with organizational objectives. Develop and implement strategic initiatives aimed at enhancing productivity and efficiency while maintaining high standards of quality and compliance. Lead efforts to identify and mitigate risks, fostering an environment of continuous improvement and innovation. Serve as a key liaison between executive leadership and staff, facilitating clear communication and driving the execution of company-wide policies. Monitor performance metrics and provide data-driven insights to support informed decision-making and strategic planning. Achieve outstanding sales results by proactively recognizing and addressing customer requirements, focusing on the promotion and upselling of UBA Oil & Gas products and services.

• Exceed the established targets for all corporate banking products and lines, aligning with the specific objectives and strategic direction outlined for the Oil & Gas sector.
• Collaborate in executing Oil & Gas Business strategies and plans to uncover opportunities and develop financial products, ensuring alignment with Corporate & Commercial business objectives to achieve targeted growth.

Develop and nurture strong connections with both prospective and current clients, proactively identifying their requirements and assessing the appropriateness of services to ensure efficient and prompt customer support. We evaluate the efficacy of existing customer processes to inform product development and enhance business and service offerings, additionally contributing to product launches to ensure a positive market reception. Ensure strict compliance with all policies and guidelines established by the Bank and Regulatory Authorities at all times. Collaborate closely with the Team Lead for Oil & Gas to execute and monitor customer financial strategies, ensuring alignment with established objectives. Efficiently process daily inward clearing checks to ensure they are managed promptly, with the potential for returns to occur on the following day. At minimum, you will produce two annual reviews and two new-to-bank credit application memos each quarter. Ensure customer inquiries forwarded by the Corporate & Commercial relationship team are addressed promptly, with the objective of achieving resolution within a 48-hour timeframe. The individual will oversee the coordination, enforcement, and strict adherence to established turnaround times for tasks executed and implemented by the commercial banking relationship team, including diligent follow-up and timely closure of drawdown tickets.

• Ensure post-approval documentation submitted to the Credit Administration and Legal departments is meticulously reviewed for accuracy and completeness, following up as necessary to resolve any discrepancies or outstanding requirements. You are responsible for extracting and distributing daily performance reports that encompass assets, liabilities, profit before tax (PBT), and revenue performance metrics specific to your sector. Responsibilities include compiling and managing diverse reports across multiple departments, such as those detailing arrears, overdrawn accounts, exceptions, expired insurance policies, and valuation reports, among others. The role involves creating and maintaining accurate, up-to-date Credit Reference Bureau records, ensuring all data is properly inputted, updated, and consistently well-organized. The Corporate & Commercial Banking Relationship Team requires support in drafting correspondence, including letters, reports, and memos, to ensure clear and professional communication within the department. Ensure meticulous maintenance of all call reports, customer credit documentation, and legal records within the credit files for compliance and accuracy. Maintain accurate and up-to-date mirror files for all corporate and commercial customers within the designated repository. In collaboration with the Relationship Team, your responsibility will involve guaranteeing that all commercial accounts consistently adhere to Know Your Customer (KYC) compliance standards. Attend both departmental and cross-functional team meetings, recording and documenting detailed minutes to ensure accurate and comprehensive records of discussions and decisions. As assigned, you may be tasked with additional responsibilities to support evolving operational needs. Key Deliverables We are seeking a proactive professional to manage the reactivation of dormant accounts, ensuring engagement and retention. The ideal candidate will possess strong communication skills, a customer-focused mindset, and the ability to analyze account activity to identify opportunities for reactivation. Responsibilities include

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