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Case Manager – Amman and Zarqa
Organization: ICU – Istituto per la Cooperazione Universitaria (NGO)
Location: 1 position covering Amman and Zarqa, with regular field work.
Type of Employment: Full-time, fixed term – 3 months.
Reports to: Field Coordinator.
About ICU: ICU – Istituto per la Cooperazione Universitaria – is an Italian International Non-Governmental Organization recognized by the European Commission and the Italian Ministry of Foreign Affairs, established in 1966. ICU implements development co-operation projects in developing countries and fosters information and education on international solidarity issues. ICU has been active in Jordan since 1999.
The Project: The project “AMAL – Improved Access to Work for vulnerable Syrian refugees and Jordanians in the governorates of Amman, Zarqa and Karak” (AID 013186/01/0) is implemented by ICU (applicant and overall coordinator) in partnership with Save the Children Jordan (SCJ) and Athar for Youth Development, and is financed by the Italian Agency for Development Cooperation (AICS). AMAL improves stable and lasting access to income for Syrian refugees and vulnerable Jordanians – with a focus on women, youth (18–35) and persons with disabilities – in the governorates of Amman, Zarqa and Karak. The project combines market-aligned vocational training (TVET), cash for training, paid internships and job matchmaking with grants and tailored support to micro, small and medium enterprises (MSMEs), and the active engagement of public institutions, the private sector and community-based organizations to foster inclusive and sustainable economic growth. Overall aim of the Action: Contribute to the economic empowerment and the strengthening of the resilience of Syrian refugees and vulnerable Jordanians in Jordan.
Specific Objective: Syrian refugees and vulnerable Jordanians – in particular women, youth and persons with disabilities – in the governorates of Amman, Zarqa and Karak obtain a stable income from employment or self-employment thanks to the development of market-aligned skills and the strengthening of MSMEs.
Expected Results:
R.1 Strengthened technical, practical and professional skills required by the local labor market among vulnerable Syrian refugees and Jordanians, with particular attention to youth, women and persons with disabilities.
R.2 Promoted inclusive and sustainable entrepreneurship, contributing to the strengthening of micro, small and medium enterprises (MSMEs).
R.3 Strengthened activation and participation of the public sector, private sector and community associations to promote inclusive and sustainable economic growth.
Job Description: We are seeking an experienced Case Manager to lead the identification and selection of project beneficiaries according to vulnerability criteria. The Case Managers will manage individual beneficiary files from first
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