Airtel Money Operations & Business Analytics Manager

Autres informations

Job Description Why Airtel Africa? At Airtel Africa, we embody unwavering passion, relentless energy, and an unyielding can-do mindset. Our culture thrives on innovation fueled by an entrepreneurial spirit. If predictability is what you seek, our environment may not align with your aspirations. As advocates of diversity, we prioritize innovative solutions that enhance the lives of the communities we engage with. Through adaptability and forward-thinking, we collaborate closely with our customers to achieve shared success. Airtel offers the chance to join a high-performing team and advance your career within your field of expertise across our diverse operating companies throughout Africa. Airtel Africa is dedicated to fostering an equitable work environment and upholds a steadfast commitment to diversity and inclusion across all employment practices. Responsibilities Analytical Inputs, Business Trends, Transaction Patterns

• Gather and evaluate daily operational data to support strategic business decisions, ensuring timely updates with actionable insights and key performance indicators. Strategy, Business Project & Promotion Planning Provide strategic input and execute implementation on designated projects and initiatives as needed. Additionally, collaborate in various stages of strategy formulation, offering supportive contributions to ensure successful development. Collaborate closely with cross-functional teams to develop and execute strategic plans and promotional initiatives. Organize and lead cross-functional business projects, collaborating effectively with teams across various business units and organizational levels. Contribute to strategic business planning by aligning initiatives with overarching objectives and translating high-level plans into actionable, detailed projects. Performance Analysis & Monitoring

Conduct thorough performance assessments of the business unit by meticulously analyzing customer transactions, revenue streams, and financial data, while maintaining vigilant oversight of progress. Proactively identify and communicate any deviations or anomalies to key stakeholders for timely intervention. Fraud & Risk Management Proactively identify and address potential vulnerabilities in the system to prevent fraudulent activities. BI & Data Management Ensure the secure management and preservation of all critical Airtel Money data and information, while providing stakeholders with accurate and pertinent details as required. Execute the established objectives for back-office administration within retail trade and business partner operations. Develop and execute structured daily procedures to administer back-office operations within the retail trade sector. Monitor retail trade performance metrics and oversee the disbursement of commissions, incentives, and payments to retail partners. Ensure accurate calculation and timely distribution of all financial incentives, maintaining compliance with established policies and procedures. Monitor the performance of business partners closely and verify that all payments owed to Airtel Money are settled punctually in accordance with the specified deadlines. Develop systems and protocols designed to streamline and optimize the management of retail operations, ensuring seamless and effective execution. Oversee second-tier support operations for retail trade partners. Maintain accurate and up-to-date records of applications and related documents for retail trade partners, ensuring compliance and accessibility at all times. Responsible for directing the creation and execution of mobile commerce products and services. Develop and maintain detailed specification documents to outline proposed product enhancements, ensuring clarity and comprehensiveness for all stakeholders involved. Coordinate and oversee User Acceptance Testing (UAT) for newly developed services and product upgrades, ensuring thorough validation and securing final approval from stakeholders. The implementation of new services and product enhancements will be managed in collaboration with development partners and local technical support teams. Qualifications Educational Qualifications & Functional / Technical Skills A bachelor’s degree in business administration or a related business discipline is required for this position.

Expérience

• Excellent knowledge of accounting functional areas. Hands-on experience in a field of relevance, accrued over a specified duration, is essential. Requires expertise in managing extensive databases and proficiency in analyzing data effectively.

Strong analytical and data interpretation skills

• Familiar with Financial Statements/ P&L Project and program management expertise with the capacity to collaborate effectively across diverse business units and organizational hierarchies.

Good organizational and interpersonal Other requirements (Behavioral etc.)

• Demonstrates strong analytical capabilities and a results-driven mindset. Proficient in collaborating with and leading a team of skilled professionals, fostering alignment and coordination to accomplish shared goals.
• Strong ethics
• Networking ability – Internal & External We invite you to spread the word by utilizing the sharing icons provided below. Please submit your CV and application through our company’s official website by following this link. Closing Date : 30th August, 2026. Don’t miss the opportunity to stay updated on the latest job openings in Tanzania—subscribe now to receive timely notifications.

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