WA

ERP Project Support Specialist

Watoto Church Ministries
📍 KampalaCDI🗓️ 2 months ago

Job Description

Kampala
CDI

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Responsabilités

We are seeking a highly organized and proactive individual to join our team as an ERP Project Relief Support Officer, providing essential assistance during critical project phases. In this role, you will execute key responsibilities including coordinating project documentation, facilitating communication between stakeholders, and ensuring timely completion of deliverables. The ideal candidate will possess strong analytical skills, proficiency in ERP systems, and the ability to troubleshoot issues efficiently. Additionally, experience with project management methodologies and exceptional problem-solving capabilities are required. This position demands meticulous attention to detail, adaptability to changing priorities, and the capacity to work under tight deadlines while maintaining high standards of accuracy and efficiency. Tattoo Church Ministries is seeking a dynamic and compassionate individual to join our team as a [Job Title]. The ideal candidate will possess a strong commitment to faith-based service and a heart for community outreach, with a minimum of [X] years of relevant experience in [specific field, if applicable]. Proficiency in [required skills, e.g., counseling, teaching, or administration] is essential, along with the ability to work collaboratively in a team-driven environment. Responsibilities include leading worship services, organizing outreach programs, providing pastoral care, and managing administrative tasks to support the church’s mission. The successful applicant must demonstrate integrity, strong interpersonal skills, and a deep understanding of Christian principles. This role offers an opportunity to make a meaningful impact while contributing to the spiritual growth and development of our congregation. Offering expert consultation, professional services encompass strategic guidance, tailored solutions, and seamless implementation to optimize client outcomes. These services require a blend of industry-specific expertise, analytical acumen, and exceptional problem-solving skills, coupled with strong interpersonal abilities to effectively engage stakeholders. Responsibilities include conducting in-depth assessments, developing customized strategies, and delivering high-impact recommendations that drive measurable results. Candidates must demonstrate a proven track record of success in similar roles, along with proficiency in relevant tools and methodologies. A commitment to continuous learning and adaptability in dynamic environments is essential to meet evolving client needs. We are seeking dynamic professionals for roles in Computer & IT, Administration & Office, and Business Operations. Ideal candidates will possess strong technical expertise in computer systems and IT infrastructure, exceptional organizational skills for administrative duties, and a keen understanding of business operational processes. Responsibilities include managing IT systems, supporting administrative functions, and optimizing business operations for efficiency and productivity. Proficiency in relevant software, excellent communication, and problem-solving abilities are essential. Join our team to contribute to streamlined operations and technological advancement. About the Organization: We are a dynamic, forward-thinking company dedicated to driving innovation and excellence in [industry/sector]. With a commitment to fostering collaboration and empowering teams, we strive to create impactful solutions that address the evolving needs of our clients and communities. Our inclusive workplace culture values diversity, creativity, and continuous growth, ensuring that every team member has the opportunity to thrive and contribute meaningfully to our shared success. Tattoo Church Ministries has seen remarkable growth in recent years, expanding its reach with multiple Celebration Centers (Campuses) and a variety of Community care initiatives, such as Child Care, Neighborhood outreach, Education, and FM Radio, among other programs. Job Summary: The ERP Project Relief Supports Officer plays a pivotal role in facilitating the seamless execution of ERP project operations throughout the implementation, go-live, and stabilization phases. Oversee and execute a comprehensive range of essential duties and responsibilities to ensure seamless operational efficiency and productivity. Provide ongoing assistance for daily ERP project operations to ensure system availability and functionality. Offer technical assistance through the helpdesk, both on-site and remotely, during the critical phases of system implementation and stabilization. Provide support for user access management, ensure data integrity, and oversee ERP account administration and permission assignments. Monitor ERP system functionality and collaborate with the technical team to expedite issue resolution. Assist in transferring, validating, and organizing data to ensure a seamless deployment process. We facilitate the creation and assessment of reports utilizing Power BI and additional analytical tools to deliver comprehensive insights and data-driven solutions. Conduct and engage in User Acceptance Testing (UAT) to identify and document any issues that arise, ensuring thorough validation of system functionality. Subsequently, escalate technical problems to the appropriate vendors or internal teams, following established protocols to facilitate timely resolution.

Address vendor concerns promptly, document all interactions meticulously, and evaluate vendor performance to ensure contract compliance. Serve as the primary point of contact, fostering seamless communication and ensuring timely updates among staff, the ERP project team, and the external vendor. Assist in the development and delivery of user training programs, including the preparation of instructional materials and the organization of training sessions. Craft and manage documentation, including FAQs, while offering continuous ERP assistance. Qualifications, Skills, and Experience: Applicants must meet the following criteria to be considered for this role. A bachelor’s degree in a relevant field, such as business administration, finance, or accounting, is required, though an advanced degree may be preferred. Proven experience in a similar position, with at least three to five years of professional background, is essential. Strong analytical abilities, proficiency in Microsoft Office Suite (particularly Excel), and exceptional communication skills are necessary. Familiarity with ERP systems, data analysis tools, and project management methodologies is advantageous. Candidates should demonstrate a track record of problem-solving, leadership, and the capacity to work collaboratively in a fast-paced environment.

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