FONGA Support Manager Senegal Dakar

Organisation: Norwegian Refugee Council (NRC) – West and Central Africa NGO Forum (FONGA)

Location

Location Dakar, Senegal | Application deadline: 10 September 2026

Job overview

West and Central Africa is facing multiple and converging crises, marked by deteriorating security and political dynamics, climate shocks, increased humanitarian needs and shrinking funding. In this context, access to and acceptance of humanitarian assistance is becoming increasingly complex, while coordination mechanisms and the capacity for influence of humanitarian actors remain uneven across countries. Created in 2025, the West and Central Africa NGO Forum (FONGA) is a regional coordination platform that aims to strengthen the coordination, advocacy and influence of national and international NGOs and their umbrella structures working in the humanitarian, development and peace fields. It now has 59 members, including 20 national NGO forums and 39 regional NGO representations, covering 12 countries in West and Central Africa. In order to support its institutional development and progressive empowerment, FONGA is recruiting a Support Manager. The position will contribute to the development and consolidation of the Forum’s support functions and management systems, as well as the implementation of its empowerment roadmap, under the hosting scheme currently provided by the Norwegian Refugee Council (NRC). What we are looking for The Support Manager plays a central role in the development, structuring and management of FONGA support functions. Under the supervision of the Director, he/she manages the administrative, financial, human resources, logistics and compliance functions of the Forum, while contributing to the development of effective management systems and the gradual strengthening of its institutional autonomy. What you will do In accordance with and in compliance with NRC policies, procedures and guidelines: Administration, compliance and risk management; Financial management; Human resources management; Logistics and procurement management; Institutional development and empowerment of the Forum; Institutional support to members and mutualization; Management, coordination and institutional representation. Professional skills

Experience

The candidate must demonstrate a minimum of six years of professional experience, including significant experience covering the following areas: Financial, budgetary and compliance management (core expertise) Proven expertise in financial, budgetary and accounting management, including budget development and monitoring, treasury, financial reporting, audits, internal control and compliance with donor requirements. Experience in managing institutional financing, monitoring funding agreements and donor requirements. Experience in financial risk management, internal control and compliance. Control of support functions Experience in supervising or coordinating support functions (administration, human resources, procurement, logistics and general administration) within an NGO, international organization or non-profit organization. Ability to coordinate cross-functional processes and develop effective management systems. Experience in the management, supervision or coordination of multidisciplinary teams and employee development. Institutional development Experience in developing, implementing or improving management policies, procedures and systems. Experience in supporting the institutional development, organizational change or capacity building of an organization. In addition, the candidate must provide proof of A Master’s degree in finance, accounting, auditing, management control, business administration or a related field, or equivalent experience. Excellent knowledge of office tools, including Excel, as well as collaborative tools (Microsoft 365, Teams, etc.). Excellent command of French and English, both written and spoken. Desired skills Experience in a regional position, within a network secretariat or NGO platform. Experience in driving organizational change and institutional development.

Education / Qualifications

Experience in capacity building, training design and facilitation. Experience in the development of mutualization mechanisms or shared services between organizations. Context-related knowledge, skills and experience Good understanding of humanitarian and development organizations, as well as major institutional donors and their administrative, financial and contractual requirements. Good knowledge of the support functions of an NGO (finance, administration, human resources, logistics, procurement and compliance) and issues related to their management. Good understanding of the governance of NGO networks and platforms, as well as issues related to institutional development and organizational empowerment. Excellent ability to analyze, plan, organize and coordinate complex processes. Excellent writing, communication and representation skills with various interlocutors (teams, governance, donors, authorities and partners). Demonstrated ability to support change, develop relationships of trust and work in a multicultural and multi-partner environment. Soft skills Leadership and ability to bring teams and partners together around common goals. Planning, organization and sense of priorities. Analysis, rigor and ability to solve complex problems. Communication, coordination and collaboration. Initiative, autonomy and continuous improvement. Adaptability and ability to support change. Diplomacy, a sense of partnership and negotiation skills. Integrity, ethics and a sense of accountability. What we offer Contract: CDD 12 months with possibility of renewal National salary grid of NRC Senegal – Grade 9 Location Dakar, Senegal An opportunity to associate your career with a compelling cause A chance to meet and work with people who are the best in their field Why join FONGA? Joining FONGA means contributing to the development of a growing regional platform, recognized as a key player in NGO coordination in West and Central Africa. The position offers the opportunity to: Contribute directly to strengthening the quality, accountability and effectiveness of humanitarian action in the region.

Responsibilities

Work in a small, dynamic team offering a high level of autonomy, responsibilities and learning opportunities.

Other information

Collaborate daily with national and international NGOs, donors, the United Nations and other strategic partners. Play a decisive role in the institutional development of an evolving regional organization, with a real capacity to influence its systems, processes and functioning. FONGA attaches particular importance to the initiative, collaboration, continuous improvement and professional development of its employees. Important information about the application process

[Click the Apply button below to apply, and Create my CV to build a CV tailored to this offer, professionally]