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Experienced professionals in automation and system administration are sought to oversee and optimize IT infrastructure, ensuring seamless operations and heightened efficiency. The role demands expertise in configuring, maintaining, and troubleshooting automated systems, servers, and network components to align with organizational objectives. Candidates must possess a strong technical foundation in scripting, system monitoring, and performance tuning, alongside proficiency in relevant tools and platforms. Responsibilities include implementing automation solutions, managing user access, and providing timely support to resolve technical issues, thereby contributing to the reliability and scalability of the IT environment. Tek Juice We seek a highly skilled Professional Services specialist to deliver exceptional client solutions and drive project success. The ideal candidate will possess a proven track record in consulting, implementation, or advisory roles, with expertise in analyzing business needs and translating them into actionable strategies. Proficiency in relevant software, methodologies, or industry tools is required, along with strong communication skills to engage stakeholders at all levels. Responsibilities include managing client engagements, ensuring timely delivery of services, and fostering long-term relationships to enhance customer satisfaction and retention. Computer & IT professionals specializing in installation, maintenance, and repair are responsible for ensuring the seamless operation of hardware, software, and network systems within an organization. They diagnose and resolve technical issues, perform routine system updates, and implement security protocols to safeguard data integrity. These experts also oversee the installation of new equipment, configure network infrastructure, and provide end-user support to optimize productivity. Strong analytical skills, proficiency in troubleshooting, and a deep understanding of IT infrastructure are essential for success in this role. Additionally, candidates must demonstrate excellent communication abilities to explain complex technical concepts to non-technical stakeholders and collaborate effectively across departments. Job Description The Automation and System Administrator position is responsible for ensuring seamless Business as Usual operations for customers, both remotely and onsite, while providing necessary support to staff. This role reports directly to the Technical Director (TD). We offer a flexible work schedule that accommodates individual preferences while ensuring core business hours are covered. This position requires availability during standard business hours, with occasional flexibility for meetings or projects outside regular schedule. Candidates must be able to commit to a consistent work schedule and demonstrate reliability in meeting deadlines. The role may include remote work options or hybrid arrangements, subject to team and managerial approval. Proficiency in time management and self-discipline is essential to maintain productivity in a dynamic work environment. Oversee and execute a comprehensive range of key duties and responsibilities, ensuring alignment with organizational objectives and operational standards. Lead critical initiatives, manage cross-functional projects, and maintain high-performance standards through effective delegation and performance monitoring. Develop and implement strategic plans to optimize workflow efficiency, drive productivity, and facilitate continuous improvement across all business functions. Collaborate with senior leadership to align departmental goals with broader corporate strategies, fostering a culture of accountability and excellence. Monitor industry trends, benchmark performance metrics, and recommend data-driven solutions to enhance operational effectiveness and competitive positioning.
Conduct scheduled audits to ensure RMM agents are properly deployed on Active Directory and Azure Active Directory systems, where applicable, while aligning antivirus agents with installed RMM agents. Maximize the range of services provided through third-party suppliers to enhance overall service delivery. Ensure that all time entries within Pro Services Automation (Autotask), specifically under PSA, are fully completed on a daily basis, with a minimum requirement of 6.5 hours. Ensure PSA ticket entries adhere to UNL standards, maintaining clarity and conciseness in all documentation. Maintain PSA Accounts and
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