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Founded in 1933, the IRC is a leading nonsectarian, voluntary organization providing relief, protection and resettlement services for refugees and victims of oppression or violent conflict. One aspect of the IRC is to provide assistance to refugees resettling in the United States. The IRC opened an office in Phoenix, Arizona in 1994 to provide reception and placement services to newly arrived refugees. The office resettles refugees and provides numerous program services to assist refugees from their arrival through citizenship.
We are seeking a dedicated Victim Services Caseworker to provide comprehensive, victim-centered case management services for victims of crime. In this role, you will complete eligibility screenings and enrollment paperwork, develop service plans, educate clients about community services, resources, and legal rights, and help problem-solve barriers to access. You will also assist with programmatic and administrative tasks including case notes, case file management, and data collection.
Major Responsibilities:
Provide comprehensive case management services, including assisting with accessing community resources through local partners, making appropriate referrals to legal providers, and helping identify and arrange social activities in line with service plans.
Provide crisis intervention to victims and their family members suffering from crime-related trauma (through provision of information on victimization, crime prevention, victim's legal rights and protections, criminal justice process; providing emotional support to victims; safety planning; assistance with compensation applications; interventions with creditors, landlords and employers; creation and monitoring of client service plan and self-sufficiency matrix and on-going tracking).
Complete eligibility screenings for all referrals and enrollment paperwork for all eligible program participants.
Assess and evaluate the needs of victims while providing appropriate services and maintaining appropriate documentation.
Build and maintain relationships with various local, state, and federal stakeholders including law enforcement agencies.
Develop strategies to further assist in the identification and referral of victims of crime in Arizona.
Ensure acute needs are met in a timely and client-centered manner for each program participant.
Provide assistance with the development and implementation of all outreach and training activities to ensure program outcomes and activities are met.
Track program activities, compile data and draft reports as required by donor and agency specifications.
Participate in all program meetings, staff development activities and generally be an engaged team member.
Comply with all policies, procedures and protocols of the agency.
Key Working Relationships:
Position Reports to: Survivor Services Supervisor
Indirect Reporting: Interns/Volunteers
Other Internal and/or external
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Background 🎓 Formation / Diplômes The International Rescue Committee (IRC) responds to the world s worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the
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