Performance-Driven Sales Representatives on Commission

Numida, a pioneering fintech company in Africa, is seeking driven Commission-Based Sales Agents to join our team in Mbale, Eastern Uganda. As a leader in providing accessible digital financial services to small business owners, we have disbursed over $170 million to more than 118,000 businesses since 2021. Our mission is to empower one million African entrepreneurs by 2030.

Responsibilities:

As a Commission-Based Sales Agent, you will be responsible for promoting and selling our products or services to customers, focusing on generating revenue through successful transactions. You will operate independently or within a team, utilizing persuasive communication skills to identify customer needs and present tailored solutions. You must meet or exceed sales targets, maintain detailed records of interactions and transactions, and adhere to company policies and industry regulations. Strong interpersonal skills, resilience, and a results-driven mindset are essential for thriving in this role.

In this role, you will play a pivotal part in delivering exceptional financial solutions to our clients. Your responsibilities include conducting thorough financial assessments, developing tailored strategies to optimize financial performance, and ensuring compliance with regulatory standards. Additionally, you will collaborate with cross-functional teams to drive business growth and maintain the highest level of professionalism in all interactions. A bachelor’s degree in finance, economics, or a related field is required, with relevant certifications or advanced degrees highly preferred. Proficiency in financial software and data analysis tools is essential, along with the ability to communicate complex financial concepts clearly to diverse stakeholders.

You will also provide exceptional customer service and drive revenue within a dynamic retail environment. Responsibilities include assisting customers, managing transactions, and maintaining an organized, visually appealing store layout. Candidates must possess strong communication skills, a customer-focused mindset, and prior experience in sales or retail. Proficiency in point-of-sale systems and the ability to meet sales targets are essential. Additional duties may involve inventory management, team collaboration, and resolving customer inquiries efficiently.

The position involves overseeing a dynamic and multifaceted set of responsibilities, requiring a high level of expertise and adaptability. Key duties include managing teams, developing strategic initiatives, and ensuring alignment with organizational objectives. Applicants should possess a minimum of five years of relevant experience, along with strong leadership skills and proficiency in industry-specific tools. Additionally, excellent communication and problem-solving abilities are essential for success in this role.

We seek driven Commission-Based Sales Agents with proven sales experience, a proactive work ethic, and a talent for cultivating and sustaining a robust client pipeline. Your responsibilities will include accelerating sales performance, leveraging reporting tools for real-time progress tracking, and delivering outstanding customer service. You will manage day-to-day operations to ensure seamless workflow and adherence to company standards, including overseeing project execution, managing team performance, and maintaining quality control. You will monitor key performance indicators to drive efficiency and productivity, while identifying and implementing process improvements where necessary. You will collaborate with cross-functional teams to align goals and resolve operational challenges, ensuring timely delivery of projects. You will develop and enforce policies and procedures to enhance compliance and mitigate risks. You will analyze performance data to make informed decisions and recommend strategic initiatives that support organizational objectives. You will act as a liaison between senior leadership and operational teams to facilitate clear communication and alignment on priorities.

You will identify and cultivate new client relationships by actively engaging with prospects through multiple outreach strategies, such as door-to-door marketing, direct cold calling, and leveraging referral networks. You will present and articulate Numida’s loan products and services, customizing offerings to align with each client’s unique requirements.

Profile Sought:

Cultivate enduring client connections while maintaining exceptional satisfaction levels throughout the entire sales lifecycle. Manage the entire sales journey, beginning with lead identification and concluding with contract finalization, to deliver a seamless client experience. Consistently achieve or surpass sales targets by prioritizing customer retention and delivering high levels of satisfaction. Maintain precise documentation of all client communications, sales engagements, and pipeline developments to ensure comprehensive reporting. Work collaboratively with the internal team to maintain awareness of product offerings, company developments, and market dynamics.

Your Profile: Proven track record in sales, ideally within the financial services industry. Effective communication, negotiation, and interpersonal abilities are essential for this role. Fluency in Eastern Ugandan languages is considered beneficial. Applicants are required to reside in Mbale, Eastern Uganda. Able to work autonomously with a strong sense of self-motivation to meet objectives effectively. Demonstrates exceptional proficiency in organizing tasks and managing time efficiently.

Experience:

Establishes meaningful connections and fosters trust with clients through consistent, professional engagement. Proficiency in loan products, financial regulations, and field sales experience is advantageous. Preferred candidates will have a background in commission-based sales or business development. With a steadfast commitment to ethical standards, you will embody Numida’s values in all client interactions, ensuring precise and trustworthy representation.

Key Success Metrics include measurable benchmarks to evaluate performance effectiveness and progress toward organizational objectives. These indicators encompass quantifiable targets such as productivity levels, efficiency ratios, quality benchmarks, and project completion rates. Regular assessment against these metrics ensures alignment with strategic goals, facilitates data-driven decision-making, and supports continuous improvement initiatives. Daily, professionals engage with a specified quantity of business owners, comparing actual interactions to predetermined goals to assess performance and productivity levels. This metric serves as a key performance indicator, evaluating the effectiveness of outreach efforts and guiding strategic adjustments to meet or exceed established targets. Achieved individual sales targets were measured by the percentage attained, reflecting performance against established goals. A significant portion of prospective customers successfully finalize the app download and application process when provided with assistance. We aim to convert a significant portion of potential future interest leads into active applicants or customers. Consistently delivering timely and pertinent feedback to the supervisor and relevant team members is essential. Ensuring that updates are provided promptly and are directly applicable to ongoing tasks or objectives is a key responsibility. This includes sharing critical insights, progress updates, or any necessary adjustments to maintain alignment and drive project efficiency.

Join Numida to contribute to the success of our clients while advancing your career in a dynamic and rewarding environment. For more details, visit our website at [Click the Apply button below to apply, and Create my CV to build a CV tailored to this offer, professionally]