ZE

Call Center Agents

ZETU COURIER
📍 LusakaStage🗓️ 1 day ago

Job Description

Lusaka
Stage

Your safety comes first — read before you go. Taf4All only lists job offers published by third parties. We are not the employer, we do not conduct these recruitments, and we cannot guarantee what happens once you make contact — you deal directly with the person or company behind the offer, at your own risk.

ZETU COURIER recherche des jeunes diplômés dynamiques, désireux d'acquérir une expérience professionnelle, pour occuper le poste de stagiaire au centre d'appels à temps partiel, basé à Lusaka.

Exigences :

  • Certificat de 12e année minimum
  • Diplôme ou certificat dans un domaine de sciences sociales
  • Excellentes compétences en communication, tant en anglais qu'en langue locale (un atout supplémentaire)
  • Être motivé, professionnel et disposé à apprendre

Missions :

  • Répondre aux appels entrants et traiter les demandes des clients
  • Effectuer des appels sortants pour le suivi et la confirmation de commandes
  • Maintenir un niveau élevé de professionnalisme et de satisfaction client

Si vous répondez aux exigences ci-dessus,

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Always tailor your CV to mirror the language used in the job description for ZETU COURIER. If you meet the key requirement of les compétences demandées dans l'annonce, place it prominently near the top of your profile. This immediate alignment shows you understand their specific needs.

Positioning — Your cover letter must answer one question: why YOU for THIS specific role right NOW? Avoid generic templates — one sentence on what you specifically bring beats three generic paragraphs.

Targeted application — Align your CV to this offer's exact keywords and back every claimed skill with a concrete example. A cover letter showing you understand the specific challenges of this role consistently makes the difference.

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Career advice powered by Taf4All

Your safety comes first — read before you go

Taf4All only lists job offers published by third parties. We are not the employer, we do not conduct these recruitments, and we cannot guarantee what happens once you make contact — you deal directly with the person or company behind the offer, at your own risk.

  • Never pay any amount of money — for a file, a training, a uniform, or an interview. A real employer never asks the candidate to pay.
  • Never send a photo of your ID card, passport, or banking details before you have physically verified the employer exists.
  • Always meet in a public place, during the day — never an isolated address, a private home, or a location you cannot verify in advance.
  • Tell a relative or friend exactly where you are going, with whom, and at what time — and share your live location if possible.
  • Search the company name online before going: a real business has a trace (website, reviews, other employees, an official address).
  • A salary that is far above the market rate for the position and the city is a red flag — be extra cautious.

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