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Mulonga Water Supply and Sanitation Company Limited, a provider of water and sanitation services in Chingola, Mufulira and Chililabombwe, is inviting applications from suitably qualified candidates for the position of Meter Readers.
Purpose of the Job
Carry out customer-service functions in assigned areas by taking accurate meter readings for correct billing and distribution to metered customers.
Main Accountabilities
Lift, load and unload tools and equipment as directed. Read and record water meters using the Meter Reading App or provided sheets, take clear meter photographs and record account status. Verify abnormal consumption readings and explain fluctuations. Distribute disconnection notices to customers with overdue bills. Respond to simple field queries and record complex matters for supervisor action and timely feedback. Record unmetered properties. Carry out water disconnections and reconnections. Conduct random checks for illegal reconnections. Sensitise customers on digital payment methods. Inspect meters for unauthorised connections, defects and damage.
Profile
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