ZI

Guest Relations Specialist

Zimworx
📍 LusakaCDI🗓️ 2 days ago

Job Description

Lusaka
CDI

Your safety comes first — read before you go. Taf4All only lists job offers published by third parties. We are not the employer, we do not conduct these recruitments, and we cannot guarantee what happens once you make contact — you deal directly with the person or company behind the offer, at your own risk.

We are in search of a highly professional, observant, and customer-focused Floor Ambassador to ensure a strong floor presence, enhance visitor satisfaction, and facilitate seamless daily office functions. This position integrates responsibilities from front-of-house reception, security protocols, facilities management, and workplace efficiency. Responsibilities: Ensure a professional and visible presence is maintained throughout all assigned office floors. Perform routine rounds throughout the facility to detect any issues related to security, operational efficiency, regulatory compliance, or physical infrastructure. Observe and assess activities in the workplace to detect any unusual or unauthorized behavior. You are responsible for verifying that both employees and visitors adhere to the defined access and workplace protocols. Handle security incidents, address facility concerns, and mitigate operational risks with immediate attention and urgency. Employees, clients, visitors, and guests should be greeted promptly and with professionalism and courtesy. Handle the coordination of visitor arrivals, registration procedures, access control, and departure logistics. Confirm visitor appointments and liaise with pertinent employees or departments to ensure seamless coordination. Responsibilities include guiding guests to the correct meeting rooms, departments, or designated

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Your safety comes first — read before you go

Taf4All only lists job offers published by third parties. We are not the employer, we do not conduct these recruitments, and we cannot guarantee what happens once you make contact — you deal directly with the person or company behind the offer, at your own risk.

  • Never pay any amount of money — for a file, a training, a uniform, or an interview. A real employer never asks the candidate to pay.
  • Never send a photo of your ID card, passport, or banking details before you have physically verified the employer exists.
  • Always meet in a public place, during the day — never an isolated address, a private home, or a location you cannot verify in advance.
  • Tell a relative or friend exactly where you are going, with whom, and at what time — and share your live location if possible.
  • Search the company name online before going: a real business has a trace (website, reviews, other employees, an official address).
  • A salary that is far above the market rate for the position and the city is a red flag — be extra cautious.

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