AB
Customer Experience Resolution Specialist at ABSA Group
CDI7 days ago
Job Description
Lusaka
CDI
Your safety comes first — read before you go. Taf4All only lists job offers published by third parties. We are not the employer, we do not conduct these recruitments, and we cannot guarantee what happens once you make contact — you deal directly with the person or company behind the offer, at your own risk.
We are in search of a highly professional, attentive, and customer-focused Floor Ambassador to maintain an active floor presence, enhance visitor satisfaction, and ensure the efficient functioning of our office’s daily operations. This position encompasses key responsibilities in front-of-house reception, security protocols, facilities management, and workplace coordination. Responsibilities: Ensure a polished and professional demeanor is consistently maintained throughout the designated office areas. Perform routine walkthroughs of the facility to detect any security, operational, compliance, or facility-related issues. Observe and assess activities occurring within the workplace to detect any irregular or unauthorized behavior, ensuring the safety and security of the environment. Verify that employees and visitors adhere to established access and workplace protocols. Promptly elevate any security incidents, facility-related concerns, or operational risks to the appropriate stakeholders for immediate review and action. We extend a warm and professional greeting to employees, clients, visitors, and guests. Oversee the end-to-end visitor management workflow, including check-in procedures, registration documentation, granting or restricting facility access, and ensuring a smooth exit process for all visitors. Confirm visitor appointments and ensure seamless coordination with the pertinent employees or departments. Ensure guests are promptly guided to the correct meeting rooms, departments, or designated
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Your safety comes first — read before you go
Taf4All only lists job offers published by third parties. We are not the employer, we do not conduct these recruitments, and we cannot guarantee what happens once you make contact — you deal directly with the person or company behind the offer, at your own risk.
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