Custodian Network and Operations Manager

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Custodian Network and Operations Manager

WatersEdge Solutions

Sunday, 17 May 2026

1

Finance/Accounting - Other Finance/Accounting

Johannesburg

FULL TIME

Job Specification

Company

Reference Number

Job Summary

Location: Hybrid – Johannesburg Employment Type: Full-Time Industry: Financial Services | Tax Recovery | Custodian Operations

WatersEdge Solutions is partnering with a global tax recovery business to appoint a driven and strategic Custodian Network and Operations Manager. This is a high-impact role responsible for building strong relationships with some of the world’s largest custodian banks and streamlining tax reclaim operations on a global scale. If you’re analytical, client-focused, and experienced in financial operations—this role offers an exciting platform to lead and optimise within an international finance environment.

About the Role

You’ll lead a key function within the custodian operations and network services team, focusing on optimising global custodial processes, guiding junior executives, and ensuring timely reclaim submissions. This role requires exceptional communication, analytical thinking, and a commercial mindset to identify efficiencies and opportunities across international finance networks.

Key Responsibilities

Manage end-to-end operations and relationships with global custodian banks

Support and mentor junior team members on custodian process optimisation

Improve operational efficiencies to enhance client tax reclaim outcomes

Understand client structures to identify additional withholding tax opportunities

Stay updated on market regulations and tax legislation changes

Handle technical queries and consolidate responses from foreign tax offices

Track deadlines and ensure accurate, timely reclaim submissions

Resolve issues from custodian banks and escalate when required

Collaborate with the Global Manager on strategic custodial goals

Maintain high standards of professionalism, reporting, and communication

What You’ll Bring

Tertiary qualification in Commerce or Law (e.g., CA, Finance, Economics, BCom Law)

3–4 years’ experience in finance, law, investment banking, private equity, or consulting

Experience managing a team

Strong Excel skills and administrative capabilities

Excellent interpersonal, communication, and stakeholder management skills

Strategic mindset with problem-solving strengths

Ability to manage deadlines and high volumes under pressure

Valid South African passport or work permit

Nice to Have

Proficiency in additional European languages (French, Italian, Spanish, German)

Exposure to custodian banking or global tax recovery

What’s On Offer

Competitive market-related compensation

High-impact role within a globally recognised tax recovery leader

Opportunity to drive strategic change in a high-value client environment

Hybrid work model and performance-driven team culture

Clear path to leadership and growth in global financial operations

Company Culture

Our client operates with a collaborative, performance-focused culture that emphasises initiative, mentorship, and client excellence. The team values continuous learning and seeks professionals who thrive in complex, global environments. You’ll be empowered to contribute meaningfully and lead with ownership and innovation.

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