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Sales Manager Mass and Middle core Retail, Card Issuing
KCB Bank Kenya recrute un Sales Manager pour son équipe Card Issuing. Ce poste à temps plein est basé au Kenya et relève du domaine des ventes et du développement commercial.
Responsabilités clés :
Développer les ventes de cartes par l'émission de nouvelles cartes de crédit, cartes prépayées et cartes de débit pour les nouveaux clients, afin de faire croître le portefeuille (cartes physiques et virtuelles).
Stimuler l'utilisation des cartes afin de générer de la valeur pour la banque.
Diriger, coordonner et gérer les activités de vente de cartes pour l'équipe dédiée.
Améliorer l'extension des limites de crédit appropriées pour obtenir un portefeuille d'actifs de qualité et un niveau de prêts non performants (NPL) acceptable.
Identifier de nouvelles opportunités commerciales dans le domaine des cartes et entretenir les relations grâce à la vente croisée de produits bancaires, afin de diversifier la base de revenus et maximiser les retours financiers.
Construire et maintenir des relations clients pour atteindre un excellent service client et une fidélité client, grâce à l'introduction de produits et solutions conviviaux.
Gérer et développer l'équipe de vente pour atteindre les objectifs de vente, notamment 10 ventes conclues par mois, tout en améliorant la performance.
Assurer un leadership actif lors des campagnes produits, à travers des présentations et des promotions de vente, comme l'introduction de nouveaux formulaires de demande.
Analyser les informations de marché reçues des équipes de vente et formuler des recommandations pour le développement ou la modification de produits.
Fournir formation et coaching à l'équipe de vente et au personnel des agences, et maintenir une équipe de vente performante.
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Diplôme lié aux affaires.
4 ans d'expérience dans l'émission de cartes.
3 ans d'expérience dans la vente.
1 an d'expérience dans la gestion de portefeuille de cartes.
2 ans d'expérience dans les services de cartes.
1 an d'expérience dans la gestion de la relation client.
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When applying to KCB Bank Kenya, make sure your CV clearly shows how you’ve led teams to exceed targets—number one way to stand out. If 4 years of experience is listed, include a short example of how you mastered it in a previous role.
Commercial banking — Banks conduct thorough background checks. Ensure your references are reachable and briefed. Knowledge of local banking regulations (COBAC/BCEAO) is often a final-round eliminator.
Sales KPIs — Revenue generated, portfolio growth, quota attainment (%): these 3 metrics are mandatory in senior interviews. Also prepare your 100-day plan — sales directors who arrive with a plan are consistently perceived as more credible.
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