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As part of this role, your responsibilities will include: Channel Acquisition and Development: We are responsible for identifying, evaluating, and securing new sales channels to expand market reach and drive revenue growth. This involves conducting market research, assessing channel partner capabilities, negotiating partnerships, and implementing strategies to optimize channel performance. Additionally, we oversee the onboarding of new partners, ensuring alignment with company standards and fostering long-term collaborative relationships. We are seeking to recruit, train, and integrate new phone-selling agents who specialize in promoting Sun King phones and other available brands, with guidance from Area Trade Developers. Achieve and sustain a robust team of phone-based sales agents, aligning with designated weekly, monthly, and annual performance targets. Assist in the creation and expansion of specialized agent categories, ensuring their scalability and effectiveness. 2. Revenue and Productivity To meet established revenue targets, you will drive sales of phone units on a monthly and annual basis. Deliver targeted sales strategies tailored to distinct phone models, ensuring alignment with unique objectives for each segment to maximize growth potential. Ensure adherence to minimum agent productivity standards so that every agent consistently achieves their individual targets. 3. Portfolio Repayment Management Striving to consistently meet or exceed the predetermined monthly phone-based Quality of Sale targets is essential. Deliver strategic interventions designed to enhance agent compliance with predetermined sales and collections standards, thereby driving measurable improvements in performance. Manage the phone replacement and warranty process to enhance overall repayment rates and customer satisfaction. Responsible for cultivating a strong brand presence, fostering customer engagement, and providing exceptional support services, the Agent will represent the organization with professionalism and strategic insight. This role involves consistently aligning interactions with brand values, driving customer loyalty through meaningful engagements, and resolving inquiries efficiently to ensure a positive and cohesive customer experience. Ensure all phone sales representatives are consistently branded with appropriate merchandise and collateral, distributed promptly and efficiently. Regularly scheduled meetings and on-site visits are conducted to enhance agent engagement, address problem resolutions, and foster stronger professional relationships. Maintain optimal inventory levels by consistently ensuring stock meets predetermined targets while strictly following established guidelines and processes. Strategic trade and channel activation initiatives encompass the development and execution of plans to drive product distribution, market penetration, and sales growth through targeted partnerships and promotional strategies. This role involves identifying key retail accounts, negotiating terms, and collaborating with cross-functional teams to ensure alignment with overall business objectives. Responsibilities include analyzing market trends, managing channel incentives, and optimizing promotional activities to enhance brand visibility and customer engagement. In collaboration with the marketing team, develop and implement strategic activation initiatives and awareness campaigns designed to enhance brand visibility and stimulate revenue growth. Coordinate with phone sales agents to develop tailored, localized daily plans that align with regional operations, leveraging their strengths and capabilities. To drive agent motivation and enhance channel growth and retention, develop and execute regular campaigns and incentive programs. 5. Team Management Based on projected business growth and expansions, optimal staffing levels will be determined to ensure efficient resource allocation. Effective and prompt communication of objectives to direct reports is essential to ensure alignment with established expectations. Regularly conducting evaluations and establishing strategic plans with teams to maintain alignment and progress toward predefined objectives. To foster a motivated and high-performing team, you will provide mentorship and guidance, ensuring they remain engaged and committed to achieving their best results while contributing to long-term retention. A standout applicant may possess the following qualifications: Earn a degree in a business-related discipline or possess a minimum of six years of hands-on experience in field sales, specifically within the FMCG, microfinance, banking, or telecom sectors. With a robust expertise in overseeing agents and cultivating channel partnerships, with a particular emphasis on device-centric solutions. You excel at collaborating with teams and possess exceptional interpersonal abilities, enabling you to guide and develop colleagues to consistently meet performance objectives. Proficiency in navigating and understanding the dynamics of urban, peri-urban, and rural markets is essential. Proficiency in fundamental digital tools, specifically Customer Relationship Management systems and stock management software, is essential. Effective communication skills and a capacity for analytical problem resolution are essential for this position. Extensive travel is required, with up to five days per week spent working in the field. Proficient in utilizing Microsoft Excel and PowerPoint is required. What Sun King offers: Professional development opportunities abound in a vibrant, fast-evolving sector characterized by significant societal impact. An environment characterized by open-mindedness and collaboration, where enthusiastic colleagues are motivated by challenging tasks and innovative pursuits. Passionate about driving innovation and creating meaningful change for individuals and the environment. You will have the opportunity to engage with and gain insights from professionals of diverse cultural backgrounds, fostering a truly multicultural work environment. Individuals representing a wide array of geographical regions, cultural backgrounds, and nationalities are sought. Structured and customized learning and development initiatives designed to enhance your leadership and management capabilities. Our leadership training is delivered through the esteemed Sun King Center for Leadership, ensuring high-quality, professional development.
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